Principal Site Reliability Engineer (Linux/Networking/Automation)

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Principal Site Reliability Engineer to join our Engineering team in a hybrid capacity based in Hyderabad, reporting to the Director, Site Reliability Engineering. You will contribute as a development engineer within our Engineering team, helping to build and enhance the world’s largest cloud security platform. You will bring your vision and passion to a team of experts enabling organizations worldwide to harness speed and agility through a cloud-first strategy. What you’ll do (Role Expectations) Perform operational duties for FedRAMP cloud products, including deployments, on-call support, and incident management Join deployment sync calls and conduct Operations hand-offs to ensure seamless continuity Manage cloud infrastructure elements, including AWS GovCloud, private cloud, containers, and VMs Operate and enhance monitoring systems while driving automation, scripting, and Infrastructure as Code (IaC) efforts Write and maintain documentation, resolve escalations, prevent incident recurrence, and promote DevOps best practices Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose What We’re Looking for (Minimum Qualifications) 10+ years of experience as a Site Reliability Engineer with expertise in Operations and Engineering Experience with FedRAMP compliance (High/Moderate levels), vulnerability management, and continuous monitoring, including scanning, patching, and reporting Proficiency in Linux administration, network trou