Sr. Staff Site Reliability Engineer-Federal, Security Clearance

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Sr. Staff Site Reliability Engineer (Federal) to join our team. This is a fully onsite role based in Crystal City, Virginia, reporting to the Manager, Site Reliability Engineering in the Government Cloud department. You will join the team responsible for building the world’s largest cloud security platform, enabling organizations worldwide to harness speed and agility. In this critical role, you will maintain our commitment to security by managing operations within classified environments, ensuring our multitenant architecture remains the leader in cloud security. What you’ll do (Role Expectations) Manage operational tasks for products in US Government classified environments, including deployments, on-call duties, incident management, and participation in regular deployment syncs Oversee all cloud infrastructure components such as AWS, private cloud environments, containers, and VMs to ensure stability and scalability Develop scripts, containerized services, and monitoring mechanisms to automate operations tasks and minimize service disruption Build new and enhance existing services within classified environments while driving DevOps best practices through documentation and escalation management Provide 24x7 coverage including night and holiday shifts within a SCIF environment to support critical government missions Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it