Sr. Staff Technical Program Manager - DoW

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Sr. Staff Technical Program Manager - DoW to join our team. This is a remote within the United States, with a preference for candidates near our Washington, DC Metro Area office for a hybrid schedule role, reporting to the Director of Technology Compliance in the Technology Risk & Compliance department. Your work will directly influence business strategy by ensuring compliance activities are integrated into broader business processes and initiatives while supporting our mission as a global cloud security leader. What you’ll do (Role Expectations) Maintain DoW IL5 authorizations and drive the strategy to expand into classified IL6 environments through strong continuous monitoring Lead RMF accreditation/authorization activities (SSPs, POA&Ms, SARs) and manage the significant change process with security impact and risk assessments Implement and operationalize sustainable GRC controls, policies, standards, and procedures aligned to DoW SRG, CNSSI 1253, and DISA STIGs; partner cross-functionally to remediate findings and improve security posture Oversee secure architecture and assurance (e.g., threat modeling, penetration testing/red teaming) and ensure audit/assessment readiness Support incident response and reporting, lead tabletop exercises, and drive continuous improvement; serve as the primary liaison to AOs/government stakeholders/assessors and build a distributed IA team aligned to business and mission objectives Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively se