Data Center Technician (Kansas City)

WHO WE ARE Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company. Vultr Cares - 100% company-paid insurance premiums for employee medical, dental and vision plans. - 401(k) plan that matches 100% up to 4%, with immediate vesting - Professional Development Reimbursement of $2,500 each year - 11 Holidays + Paid Time Off Accrual + Rollover Plan - Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year - $500 stipend for remote office setup in first year + $400 each following year - Internet reimbursement up to $75 per month - Gym membership reimbursement up to $50 per month - Company paid Wellable subscription Join Vultr Vultr is seeking a highly skilled and experienced Data Center Technician to keep our global fleet of GPU and CPU servers running at hyperscale performance while we expand into new edge regions worldwide. The ideal candidate is a hands-on, self-driven professional with at least four years racking, cabling, debugging, and upgrading thousands of servers and switches in mission-critical colocation facilities, who can thrive under SLAs of 99.99%+ uptime and stay calm during incident response. This high-impact role entails end-to-end deployment and care of GPU-dense, liquid-cooled infrastructure—rack-and-stacking, cabling, swift hardware triage, warranty coordination, spare-parts ownership, and rapid escalation—while operating non-stop in a 24×7 environment. This is your opportunity to join our fast-growing team and leave your mark on Vultr and the future of Cloud Infrastructure. Key Responsibilities - Installing and performing on-going maintenance on servers and network equipment. Including rack & stack of servers and switches, cabling, and physical configuration of devices. - Responding to reported server, network, and infrastructure issues. - Work with facility staff to ensure that power, cooling, and all other facility provided services are working properly; coordinate any maintenance, and ensure that any outages are addressed and escalated accordingly. - Work through assigned tickets and work requests effectively, performs diagnosis and repairs to hardware. Replacement of server components such as CPU, memory, drives, motherboards, and network cables. - Work with vendor warranty technicians to ensure that any warranty issues are resolved promptly and properly. - Proactively identify issues and areas to approve efficiency and develop plans to resolve. - Setup, maintain, and document spare parts inventory. - Collaborating with cross-functional teams to improve deployment efficiency, automation, and monitoring. - Escalating issues as needed to ensure prompt resolution by assisting system admins in debugging network, hardware, and Linux OS-related issues. Qualifications - Experience working in a datacenter as a technician or similar role installing, configuring, and troubleshooting server and network equipment. - Experience with large scale network and server deployments. - Firm understanding of GPU hardware and liquid cooled rack solutions. - Ability to work independently to manage projects within the facility. - Firm understanding of servers, network equipment, and datacenter facility services like power, cooling, and cross connections to service providers. - Experience with troubleshooting, building, repairing, and upgrading servers. - Excellent verbal and wri