Strategic Accounts Sales Manager

HELP US TACKLE THE GROWING WILDFIRE CRISIS WITH THE LATEST ADVANCEMENTS IN AI AND IOT WHO WE ARE The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos. About Pano: We are a 175+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence. Pano AI has been recognized by Fast Company as one of the Top 10 Most Innovative AI Companies in 2023, https://www.fastcompany.com/90846670/most-innovative-companies-artificial-intelligence-2023 and as one of the Top 50 Most Innovative Companies of 2026 https://www.fastcompany.com/91502951/pano-ai-most-innovative-companies-2026—ranking #1 in the Sustainability category. The company was also named to TIME’s https://www.linkedin.com/company/time/ list of the 100 Most Influential Companies of 2025 https://time.com/collections/time100-companies-2025/7289577/pano-ai/ and identified by MIT Technology Review as one of the top 15 climate tech companies to watch in 2024. https://www.technologyreview.com/2024/10/01/1104375/2024-climate-tech-companies-pano-ai-fire-detecting-ai/ Pano AI has been featured in leading publications, including The Wall Street Journal, https://www.wsj.com/articles/ai-wildfire-detection-startup-raises-44-million-2d662b00?mod=venture-capital_feat1_new-money_pos1Bloomberg, https://www.bloomberg.com/news/articles/2025-01-21/la-fires-bolster-investment-case-for-climate-adaptation-technology and CNBC. https://www.cnbc.com/video/2024/11/18/ai-helping-to-fight-wildfires.html The company serves dozens of government and enterprise customers across 16 U.S. states, five Australian states, and British Columbia, Canada, and currently monitors more than 50 million acres of land worldwide. It has raised $89 million in venture capital https://techcrunch-com.cdn.ampproject.org/c/s/techcrunch.com/2023/07/10/pano-series-a-extension/amp/ from investors including Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at https://www.pano.ai/. THE ROLE We are looking for a Strategic Accounts Sales Manager / Senior Manager to lead our account growth and expansion organization. In this role, you will focus entirely on maximizing revenue retention and driving deep strategic partnerships within Pano's most valuable existing enterprise accounts. This is a dedicated revenue-growth position focused on unlocking significant expansion and upsell opportunities. You will directly manage a team of six account professionals, driving strategic commercial execution and scaling our footprint across critical infrastructure sectors—including Utilities (IOUs), Insurance, Energy, Data Centers, and Oil & Gas. WHAT YOU’LL DO - Net Revenue Retention (NRR) Expansion: Own and execute the commercial strategy to aggressively scale revenue within Pano's existing enterprise account