Marketing Specialist

At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps. Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction. We’re leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you’re excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you’ll love it here. Replicant is looking for a Marketing Specialist (Contract) to support the execution of marketing programs across our go-to-market efforts. This contract role will assist with campaign operations, content marketing, account-based marketing initiatives, and marketing execution across email, web, social, and other channels. Working closely with the marketing team, you'll help bring campaigns to life, support day-to-day marketing operations, and contribute to programs that drive engagement and pipeline growth. What You’ll Do: Campaign Management & Execution - Execute and monitor multi-channel marketing campaigns across email, web, and social platforms - Create and maintain HubSpot campaigns, workflows, and nurture sequences from existing templates - Monitor performance metrics and email engagement (delivery, open, click-through rates) to identify improvement opportunities - Manage content distribution and promotion to maximize reach and engagement - Create personalized content and messaging for high-value ABM accounts and execute campaigns via ABM Platform, Influ2 - Ensure on-schedule launches and quality standards, coordinating with internal teams as needed Content Marketing - Develop and manage content calendars aligned with campaign timelines and business goals - Edit and optimize existing content for search performance Marketing Operations & Support - Manage social media presence and community engagement - Assist with marketing event planning and promotion - Maintain brand consistency across all marketing materials - Stay current on marketing trends and platform best practices What You’ll Bring: - Passion for marketing, content creation, and supporting programs that drive customer engagement and pipeline growth. - 2 years of experience in a marketing, demand generation, digital marketing, or marketing operations role, preferably within B2B SaaS. - Experience executing marketing campaigns across email, web, social, and other digital channels. - Hands-on experience with marketing automation platforms/CRMs such as HubSpot/SFDC, including campaign setup, workflows, and reporting. - Strong writing, editing, and proofreading skills with an eye for detail. - Familiarity with content marketing and SEO best practices. - Experience supporting account-based marketing (ABM) campaigns or personalized marketing initiatives is a plus. - Comfort working with marketing data and performance metrics to help identify opportunities for optimization. - Strong communication and collaboration skills with the ability to work effectively across Marketing, Sales, and other cross-functional teams. - Proactive, detail-oriented, and eager to learn in a fast-paced, collaborative environment. For all full-time employees, we offer: 🌴 In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal 🖥️ Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them 📍 Remote by design: We’re distributed — no guilt about lif...