Accounts Receivable Specialist - Malmo

About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. THE ROLE Job Summary We are seeking a detail-oriented, motivated, and analytical Accounts Receivable Specialist to join our growing finance team. In this role, you will play a crucial part in ensuring the accuracy and efficiency of our billing and collection processes. You will manage the collection of outstanding invoices, enter daily cash applications, monitor aging reports, respond to customer inquiries, and help reconcile accounts. This is an excellent opportunity for a finance or accounting enthusiast looking to build upon their foundation and build a strong career in corporate finance. Key Responsibilities Prepare monthly reconciliation between AR aging and general ledger and investigate any discrepancies Record customer payments and related bank fees Be the main point of contact for all customer inquired related to invoices and collaboration with internal teams (Sales, Revenue operations, and Professional Services) to resolve any discrepancies Monitor aged accounts and proactively contact customers to resolve any roadblocks for the customer to remit payment Validate billing information against contracts and generate invoices in a timely manner Assist with customer onboarding and portal registration to ensure timely payments Provide supporting documentation for audit requests Prepare bad debt analysis to identify accounts that are uncollectible or need to be written off Help identify, build, and implement ongoing process improvements to enhance overall operations Provide and collect all necessary compliance and tax forms to ensure proper compliance and reduce fees Qualifications & Skills Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent practical experience). 1–3 years of experience within an AR related or customer facing role Strong proficiency in Microsoft Excel (XLOOKUP and data sorting) Familiarity with ERP and Billing systems (e.g., NetSuite, Salesforce, Oracle, or QuickBooks) is preferred. Strong attention to detail and ability to operate with a high level of accuracy. Excellent written and verbal communication skills for professional customer interaction Multiple languages spoken preferred Ability to manage multiple priorities and meet deadlines Analytical mindset with problem-solving capabilities Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. Raised the bigges