Salesforce Administrator

Virta Health is on a mission to transform type 2 diabetes and weight-loss care. Current treatment approaches aren’t working—over half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse diabetes and obesity in one billion people. We are adding a Salesforce Administrator to join the Commercial team at Virta. This is a foundational role that will join one other Salesforce Administrator already on staff to form a center of excellence for Salesforce administration within our Commercial organization. Beyond building and maintaining Salesforce functionality, this role will partner closely with Sales, Marketing, Product Development, and Finance leaders to analyze current go-to-market processes and identify opportunities to improve efficiency, automation, and data-driven decision making. RESPONSIBILITIES Configuration & Administration - Own day-to-day configuration, support, maintenance, and improvement of the Salesforce instance for the Commercial team. - Design, build, and maintain advanced workflows, automation, validation rules, approval processes, and page layouts using Salesforce Flow and other declarative tools. - Support and evolve integrated workflows between Salesforce and other systems (e.g., HubSpot, SalesLoft, LeanData, Slack). - Build and manage Slack integrations that enable real-time notifications, workflow automation, and improved collaboration across the Commercial organization. Cross-functional Collaboration - Collaborate with Product Development’s Salesforce team to ensure scalable, secure, and aligned platform governance. - Partner with Sales, Enterprise Marketing (including HubSpot users), and Operations stakeholders to understand their business processes and translate them into scalable system solutions. - Analyze existing sales workflows and identify opportunities to streamline processes, reduce manual work, and improve pipeline visibility. Data Management & Reporting - Ensure the accuracy and integrity of Commercial Salesforce data through monitoring, deduplication, and maintenance routines. - Design and maintain advanced reporting and dashboards that provide clear insights into pipeline health, sales performance, and operational efficiency. - Enable Commercial teams to access and utilize real-time data through dashboards, reporting frameworks, and best practices. Enablement & Support - Be the go-to resource for troubleshooting, support, and training for Commercial Salesforce users. - Create documentation, training materials, and standard operating procedures for internal use. - Help teams adopt best practices for Salesforce usage, automation, and data-driven decision making. Strategic Systems Ownership - Drive the roadmap for Commercial team Salesforce usage and future evolution of our GTM systems strategy with cross-functional input. - Operate with a builder’s mindset—taking ownership of near-term updates while recognizing the need to design the system for long-term growth. - Partner with Commercial leadership to evaluate sales processes and recommend system and workflow improvements that improve scalability and performance. 90 DAY PLAN Within your first 90 days at Virta, we expect you will do the following: - Gain deep familiarity with Virta’s Salesforce instance and its current Commercial workflows. - Establish strong working relationships with key Commercial and Product Development stakeholders. - Assess current-state pain points and identify opportunities to improve usability, automation, and reporting. - Implement