Director / Senior Director, Critical Facility Operations

Cerebras Systems builds the world's largest AI chip, 56 times larger than GPUs. Our novel wafer-scale architecture provides the AI compute power of dozens of GPUs on a single chip, with the programming simplicity of a single device. This approach allows Cerebras to deliver industry-leading training and inference speeds and empowers machine learning users to effortlessly run large-scale ML applications, without the hassle of managing hundreds of GPUs or TPUs. Cerebras' current customers include top model labs, global enterprises, and cutting-edge AI-native startups. OpenAI recently announced a multi-year partnership with Cerebras , to deploy 750 megawatts of scale, transforming key workloads with ultra high-speed inference. Thanks to the groundbreaking wafer-scale architecture, Cerebras Inference offers the fastest Generative AI inference solution in the world, over 10 times faster than GPU-based hyperscale cloud inference services. This order of magnitude increase in speed is transforming the user experience of AI applications, unlocking real-time iteration and increasing intelligence via additional agentic computation. The Role At Cerebras, we build systems that redefine the scale of compute. That ambition extends beyond silicon into the infrastructure that powers it. We are looking for a Director / Sr. Director of Critical Facility Operations to lead the environments that enable next-generation AI workloads. This leader will own availability, operational integrity, and performance across a colocation-driven data center footprint—ensuring our infrastructure operates with precision, predictability, and zero room for error. This is not a traditional facilities role. You will operate at the intersection of mission-critical engineering, vendor orchestration, and operational excellence, building systems and teams that can scale with the most demanding compute environments in the world. Responsibilities Drive a no-downtime operating model across all facilities Own uptime performance end-to-end including incident response and RCA Build a culture where failures are analyzed and not repeated Vendor & Colocation Architect and run a high-discipline vendor operating model Convert vendor relationships into measurable systems Lead deep operational reviews and enforce accountability Contracts Align SLAs, incentives, and performance Eliminate ambiguity in ownership and response Safety Build a zero-incident safety culture Ensure rigor in high-risk procedures Maintenance Transform preventive maintenance into failure prevention Implement predictive strategies where possible Operations Standardize SOPs, MOPs, and EOPs Build a high-signal operating rhythm Benchmark against hyperscale operators Leadership Build high-performing, high-agency teams Drive ownership, speed, and technical excellence Scaling Ensure operational readiness for new builds Influence design and site strategy Skills & Qualifications 12–15+ years in mission-critical facilities or data center operations Experience managing multi-site, vendor-heavy environments Strong expertise in electrical and mechanical systems Proven track record in improving uptime and performance Success Metrics Availability and SLA performance Incident reduction and MTTR improvement Vendor performance and accountability Safety metrics Maintenance quality and execution Why Join Cerebras People who are serious about software make their own hardware. At Cerebras we have built a breakthrough architecture that is unlocking new opportunities for the AI industry. With dozens of model releases and rapid growth, we’ve reached an inflection point in our business. Members of our team tell us there are five main reasons they joined Cerebras: Build a breakthrough AI platform beyond the constraints of the GPU. Publish and open source their cutting-edge AI research. Work on one of the fastest AI supercomputers in the world. Enjoy job stability with startup vitality. Our simple, non-corporate work culture that respects ind