Technical Sales Manager - Italian Speaking

Most engineers build. Some engineers shape what gets built. At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before. We’re a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you’re ready to shape the future of fabrication, come build it with us. Your Impact: Formlabs is looking for highly motivated individuals to join us as we build an amazing sales team and bring groundbreaking professional 3D printers to every designer, engineer, factory floor and medical institution, throughout the world! Companies like Google, Tesla, Gillette, and New Balance rely on the products and services that Formlabs provides, and the list is always growing. Join the exciting 3D printing industry where the possibilities are endless, innovation is at the core of what we do, and we strive to solve unique customer challenges. For our next phase of growth, we are focused on building an exceptional go-to-market team, starting with our Direct Sales team. This team is solutions-focused and tech-savvy - they’re excited about working with prospective customers, developing unique solutions to real-world problems, and identifying and closing sales opportunities. If you enjoy interfacing with clients, understanding and solving their needs, and being the best at what you do, join our team as a Technical Sales Representative on-site in Berlin! For adventurous people: this role presents an opportunity to transfer permanently or a temporary rotation in the US (Boston, Milwaukee)! Watch this video to learn more about Formlabs and the 3D printing ecosystem we offer from our Chief Revenue Officer, Nick Graham. Watch this video to learn more about Sydney Fenner's experience on the Technical Sales Team. In this role you will: Immediately benefit from state-of-the-art training sessions: Our comprehensive onboarding covers essential skills in 3D printing, engineering problem-solving, and specialized sales coaching, ensuring you're equipped for success from day one Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach Identify sales leads and follow up on inbound sales inquiries by phone and email Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction Coordinate regular touch points with customers to better understand their needs and align results to sales growth Represent Formlabs at trade shows and onsite customer events Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products About You: Bachelor's degree or equivalent in a STEM -related field 0-3 years full-time work experience Language requirements: C1 or better fluency in German AND English is required; additional European languages are a plus Naturally curious and passionate about a wide variety of topics, especially technology A relationship builder who is customer focused and results-oriented Able to work independently but enjoy and thrive in a team environment Able to effectively communicate with customers via phone, video & email Have the ability to handle rejection, learn, and adapt Our Perks: Robust equity program to build future wealth through RSUs Catered on-site lunches (3x per week), snacks, beverages, & treats Many opt-in culture events across our diverse community Monthly 59.85 EUR mobility subsidy (incl. BVG Firmenticket & Swapfiets) Supplementary, opt-in German pension scheme We