Digital Transformation Project Manager

This role is located in Somerville, MA- We are a hybrid work environment and are in the office 3+ days/per week. Tulip , the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.” About You: You know the challenges in manufacturing and operations, and you believe there is a better way You thrive on communicating and can do so across levels, with people from the shop floor to engineering managers to executives You’re meticulously organized, able to prioritize in ambiguous situations for yourself and your team, and look ahead to risks and mitigate then You understand the business impact of operational improvements You’re ready for a start-up environment as part of a fast growing SAAS company You are comfortable working with digital tools and have a willingness to adopt new AI-assisted workflows as they are introduced to the PS org What skills do I need? 5+ years work experience in project / program management, manufacturing / production operations, management consulting, customer success operations or equivalent Experience working with multi-divisional, multi-geographical customers and managing stakeholders across multiple functions Experience working with manufacturing operations Ability to develop project plans with owners and timelines, for teams that include customers, partners, and internal resources Interpersonal, written and oral communication skills, including running meetings and delivering executive-level presentations You will be among the first practitioners to help Tulip define what AI-first delivery looks like — training and tooling will be provided, but intellectual curiosity is expected Nice to have: Experience with AI-assisted project tools, knowledge management, or automation platforms (e.g., Zapier, Make, Copilot, Claude or similar) Lean/ Six Sigma Agile and/ or scrum methodologies PMP Life sciences manufacturing experience Key Responsibilities: Manage project plans, timelines, budgets, and deliverables collaboratively with cross-functional teams and customers Collaborate with internal experts and customers to define project success and requirements Lead organization of information and communication to allow teams to focus on project work Provide expertise and thought leadership to guide customers through manufacturing digital transformations Understand technical project details enough to manage and escalate when needed Scope and quote projects for customers Contribute to internal process development and continuous improvement 25% expected travel Key Collaborators: Customers Internal customer-facing technical teams Sales/ commercial Tulip’s partners Working At Tulip We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include: Direct impact on product and culture Company equity Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K) Flexible work sched