Professional Services Consultant, DACH

WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE As a Professional Services Consultant at Notion, you will be responsible for supporting customers in unlocking the full potential of Notion's product. You will partner closely with customers and cross-functional teams to understand unique challenges and provide tailored solutions that drive success. This role requires a blend of technical expertise, project management skills, and consultative abilities to ensure successful implementation and adoption of Notion across organisations. WHAT YOU'LL ACHIEVE - Design and architect customer workspaces, including use case implementation and member management practices - Develop and execute change management and training plans to ensure successful customer adoption - Scope, negotiate, and manage professional services engagements from discovery through delivery - Lead workspace builds and implementation projects - Partner with sales teams to position and deliver professional services solutions - Create and maintain project documentation, timelines, and deliverables - Provide guidance on workspace architecture, permissions, and security best practices - Collaborate with cross-functional teams to ensure customer success and drive feature adoption SKILLS YOU'LL NEED TO BRING - Fluency in English and German - 3+ years of experience in technical consulting, implementation, or similar customer-facing role - Strong project management expertise with demonstrated ability to manage multiple client engagements simultaneously - Experience in change management and driving user adoption of new technologies - Excellence in stakeholder management and building relationships at all levels - Strong problem-solving abilities and analytical skills - Outstanding written and verbal communication skills - Experience with SaaS platforms and understanding of technical concepts - Proven track record of delivering successful customer implementations NICE TO HAVES - Experience with workspace design and information architecture - Knowledge of data migration tools and methodologies - Understanding of API integrations and enterprise software systems - Previous experience in a fast-paced, high-growth technology company - Familiarity with project management methodologies and tools Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €115,000 - €162,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21#LI-Onsite A NOTE ON AI You don’t need deep