Product Operations Manager

WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE As a Product Operations Manager, you’ll work closely with Product and Engineering teams to drive launch operations and quality, ensuring teams can operate effectively as Notion scales. You’ll serve as the core liaison between Product and the go-to-market organization, helping ensure new products and features are successful. This role can be based in either San Francisco or New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. The ideal candidate is able to dive into ambiguous problems that require deep technical fluency, think in systems to scale technical programs, identify and build agentic workflows to accelerate processes, and communicate effectively to drive alignment across cross-functional teams. Your core responsibilities are: - Partner with product teams to help drive product strategy by synthesizing customer + internal signals into clear insights, framing bets/tradeoffs, and driving alignment on priorities. - Build agentic workflows, tooling and processes that drive engineering velocity and a higher bar for launch quality - Coordinate end-to-end launch of new features across teams, starting with early access programs with external customers to setting clear exit criteria for GA launches, to ensure successful outcomes. - Build evergreen feedback loops and triage + evaluation systems that allow teams build with confidence and prioritize the right bets. - Build strong relationships and drive clarity with key partner teams. SKILLS YOU'LL NEED TO BRING - You have at least 4+ years of experience working in product operations, technical program management, project management, or a product ownership role. - You regularly work and keep up with AI tools (i.e Claude Skills, Cowork, Codex etc) to support your work. - You can identify tradeoffs between building systems or processes that don’t scale to ensure successful outcomes. - You have strong communication skills and can work with both technical and non-technical audiences. This includes teams like Research, Data Science, Product, Security, Legal, Support, and Customer Success - You have strong analytical and problem-solving skills that allow you to act with high agency, at multiple altitudes. - You know when to prioritize collecting more information and when to make decisions with limited data. - You can operate in a fast paced environment where priorities and challenges can change quickly. NICE TO HAVES - Strong knowledge of basic scripting, APIs, MySQL, MCPs and similar open source technologies. - Knowledge of and experience using one or more of the following languages - Python, Go, C++ or Java and are comfortable with Github, CLI, etc. - Background in product management or engineering. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexit