Solutions Engineer, Tokyo

WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE The Notion sales organization has a strong Product Led Growth lean, with many customers entering our funnel through our self-service motion before our product grows toward being a wall-to-wall solution. As we grow, more and more prospects are investigating how Notion can integrate with their existing tech stack, replace existing solutions, or be deployed in large or phased implementation to support desired business goals. As an early member of the Solutions Engineering team, you will: - Partner with members of the sales org on customer engagements with prospective and existing customers - Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner - Provide thoughtful technical guidance to customers throughout the sales process, with a focus on quickly enabling customers to successfully deploy and integrate Notion - Showcase custom solutions with Notion based on deep understanding of Notion’s ability to support customer workflows and integrated applications as part of the pre-sales process - Curate structured product feedback to enable the Product and Engineering teams to enhance and refine Notion to solve customer needs - Work with marketing to refine our technical narrative for the product, including blog posts, webinars, and customer-facing marketing collateral - Educate the sales org on the product, upcoming releases, competitive analysis, and topical information about typical customer environments and third party applications - Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners WHAT YOU'LL ACHIEVE - Serve as the customer's technical advisor: You'll help customers craft Notion to serve their specific business needs and explore new workflows and use cases. - Meaningfully shape our future product and messaging: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next. - Help build the foundations of Solutions Engineering at Notion - As an early member of our SE org and regional team, you'll be instrumental in helping define our sales-assisted motions. - Join a fantastic team at a magical time: Notion has over three million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here. - Represent Notion at events: You'll be the face of Notion at industry conferences, trade shows, and customer events. You'll present our product vision and showcase its features, helping to build trust and strong relationships with both prospective and existing customers. - Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time — and there's so much more to do and learn. SKILLS YOU'LL NEED TO BRING - 4+ years as Technical Sales Engineer, Solutions Engineer or Solutions Architect - You’re able to understand and explain how APIs can be used to support advanced customer workflows - You have experience working wit