Business Operations & Strategy Lead

WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE This is an opportunity to serve as a key partner and advisor on Notion's Business Operations team, working primarily with our Engineering, Product, and Design teams. Business Operations is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis. In this role, you'll independently identify the highest-leverage opportunities, define the problem, drive execution, and keep going. If you thrive when given full ownership and a blank page, this role is for you. You'll work hand-in-hand with senior leadership to identify, structure, and act on the most challenging strategic and operational questions impacting our business. And you’ll use AI to build scalable systems and processes that multiply your impact. WHAT YOU'LL ACHIEVE - Proactively surface and prioritize high-impact strategic and operational opportunities and own them end-to-end from scoping through execution - Work cross-functionally with product, engineering, and go-to-market leaders to define and implement strategy across all Notion products, driving increased value for our users, our customers, and our business - Structure complex, ambiguous strategic problems for the Notion leadership team, defining clear hypotheses and building business cases and quantitative models that will inform and influence our approach - Work closely with cross-functional leaders to define and manage key drivers of business performance, identifying areas of opportunity and incorporating them into your work - Develop a comprehensive understanding of our competitive positioning by using, assessing, and developing insights about peer businesses to inform your recommendations - Deeply understand Notion customers and the broader market landscape to uncover insights that inform your recommendations - Use AI tools and drive automation to create scalable solutions that combine a broad vision for what is possible with an understanding of the practical demands that constrain them SKILLS YOU'LL NEED TO BRING - 10+ years of strategy experience, with 5+ years’ relevant experience in management consulting, investment banking, or related professional services fields - Highly structured mindset with a strong focus on driving outcomes and turning data into actionable insights - Excellent financial modeling skills, with strong attention to detail and high standards for quality - Outstanding executive-level written and verbal communication skills - Ability to operate independently with senior stakeholders and manage relationships, deliverables, and timelines with minimal supervision - Genuine enthusiasm for and proficiency with AI tools; we use AI across the board to move faster and work smarter, and you do too - Hands-on experience with modern AI tools like Notion AI, Claude, Codex, or similar is expected; you should be actively experimenting with new models and workflows, not just aware they exist - Deep understanding of AI SaaS business models, monetization strategies, and pricing frameworks, or a strong demonstrated ability to get up to speed qui