Enablement Lead

ABOUT RUNLAYER AI is transforming how every company operates, but most enterprises are stuck. They want to move fast with AI Agents, tools, and workflows, but they can't do it safely. We're fixing that. Our team built AI Actions for OpenAI, shipped Zapier Agents to millions of users, and launched the first remote MCP server with Anthropic. We helped establish the protocol, and now we're building the platform enterprises need to actually put MCP to work. Runlayer is one platform for MCPs, Skills, and Agents: purpose-built security, fine-grained governance, and complete observability so organizations can go all-in on AI across the entire company without the risk. We just raised a $30M Series A led by Felicis, with participation from Khosla Ventures, bringing our total raised to $42M. Already trusted by Gusto, Instacart, Opendoor, dbt Labs, Cursor, and Decagon. We're a team of 35, mostly engineers, shipping fast. Agent operators on Runlayer grew 5x in four weeks while human operators stayed flat. The shift to agentic work is already showing up in our own usage. ABOUT THE ROLE As our Enablement Lead, you'll own how new Runners get up to speed: the design, the build, and the execution of onboarding and enablement from end to end. You'll start where the need is sharpest, our scaling go-to-market team, with a mandate that grows across the company from there. Your job is to compress ramp time, and to do it the Runlayer way. Here's what we mean. The old playbook is slide decks, thirty Zoom walkthroughs, and a feedback survey. We're not doing that. Our onboarding puts new hires inside the product on day one: they use it, feel where it breaks, and learn why we built what we built before anyone hands them a talk track. We've already built the v1 of this program, including an AI tutor agent that drills new hires, simulates customer objections, and reports on their progress. You'll take it over, run it, and make it world-class. - Impact: Every hire we make ramps through your program. As we scale GTM, the speed at which a new AE, SDR, or SE becomes productive is the speed at which the company grows. - Excellence: You'll work directly with our VP of Go-to-Market and Head of Operations, with a mandate to build the most elite onboarding program in enterprise software. - Ownership: This is a build role. You own the content, the calendar, the certification gates, the AI agents that power the program, and the results. WHAT YOU'LL DO - Own onboarding end to end. Design, build, and run the program that takes a new hire from signed offer to certified and selling. You own ramp time as a number and are accountable for moving it down. - Evolve our onboarding program. We've taken the first cut: a structured first week built around hands-on labs, certification gates, and real product use. You'll pressure-test it, run it with every cohort, and rebuild it as the product and team grow. - Build AI-native enablement. Conceive and design interactive sessions and voice agents that simulate customer calls, test product knowledge, and pressure-test objection handling. You won't need to write the code yourself, but you'll shape what these agents do, calibrate them against real cohorts, and spot the gaps that keep them from teaching well. - Teach the product by feel, not by slides. New Runners should sell from experience: they've deployed the platform, broken it, governed it, and built with it. You'll keep that principle at the core of everything you ship. - Enable the field beyond week one. Ongoing readiness as we launch new products, enter new segments, and refine positioning. Onboarding is the start; keeping the team sharp is the job. - Grow the scope. GTM is the starting point, not the ceiling. Parts of the program already double as the company-wide layer for every new Runner, and as we scale, this role is positioned to own enablement across the company. WHAT WE'RE LOOKING FOR - 5+ years of experience in enablement, sales, customer success, or another GTM role w