Head of Observability

ABOUT THE ROLE We're looking for a Head of Observability to join our Observability team and define the future of how Supabase is monitored, debugged, and understood. The group is responsible for supporting our engineers internally, and the millions of developers building on our platform. You'll own the observability strategy end-to-end: the internal platform our teams rely on for incident response and reliability, and the customer-facing product that gives developers deep visibility into their Supabase projects. You'll have significant latitude to evaluate our current tooling, make build-vs-buy decisions, and chart the technical direction for the function. This role is ideal for someone who has built or significantly scaled an observability platform at a devtools company, hyperscaler, or high-scale tech company who is excited about doing it again with a wide mandate and decision-making authority. WHAT YOU'LL BE RESPONSIBLE FOR Strategy & Architecture - Define and execute the observability strategy for Supabase, covering logging, metrics, tracing, alerting, and profiling - Evaluate and evolve the observability stack: define the right long-term architecture - Drive convergence toward a single-pane-of-glass experience internally, creating a cohesive and modern platform - Establish SLOs, SLIs, error budgets, and capacity planning practices that make observability a first-class input to reliability programs Product & Customer Experience - Own the customer-facing observability experience including dashboards, logs explorer, metrics, alerts — and work with Product to make it best-in-class for developers - Champion a dogfooding culture where our internal observability platform and our customer-facing product converge, creating a tight feedback loop - Define and deploy best observability practices across our suite of products Team & Org - Build and lead a world-class observability engineering team. Set the bar for hiring, mentorship, and technical excellence - Collaborate with every engineering team to embed consistent, high-quality instrumentation across all Supabase services using OpenTelemetry and related standards - Contribute to org-wide documentation, advocacy of best practices, and enforcement of telemetry standards Infrastructure & Operations - Orchestrate and scale high-throughput data pipelines for telemetry ingestion, storage, and querying - Own the reliability, performance, scaling, and efficiency of observability infrastructure YOU MIGHT BE A GOOD FIT IF YOU - Have 8+ years of engineering experience, with 3+ years leading or managing teams - Have built, significantly evolved, or operated an observability platform at scale - Are deeply technical across the observability stack: logging, metrics, tracing, alerting, dashboarding. You understand the trade-offs and have strong opinions on architecture - Have hands-on experience with tools like Prometheus, Grafana, VictoriaMetrics, ClickHouse, OpenTelemetry, or similar, at production scale - Think about observability as a product, not just infrastructure. You care about the developer experience of the people using your systems - Communicate clearly across both technical and non-technical audiences, and write well - Are comfortable navigating ambiguity, making high-stakes technical decisions, and moving quickly in a remote-first environment Bonus points if you: - Have experience building customer-facing observability products (not just internal platforms) - Have worked with Elixir/Erlang in production - Have contributed to open source observability projects - Have experience at a company that dogfoods its own observability tooling WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re buil