IT Systems Administrator

ABOUT SUPABASE Supabase is an open source Firebase alternative. We give developers a Postgres database, authentication, instant APIs, edge functions, and real-time subscriptions — all in one platform. We are building the infrastructure layer for the next generation of applications. Corporate IT at Supabase reports into the Security organization. Identity and endpoint hygiene are treated as security controls, not administrative overhead. You will work with a small, senior team with direct access to engineering leadership and a mandate to automate everything. ABOUT THE ROLE You will work directly with our IDM/MDM Lead to own the day-to-day operations of our identity and endpoint stack — Okta, Slack, Iru (MDM), and the integrations that tie them together. This role is equal parts identity management and endpoint operations, with a strong expectation that you automate what you repeat and document what you automate. This role provides follow-the-sun IT and identity coverage alongside our IDM/MDM Lead on the West Coast. Fully remote, with a strong preference for candidates based in EST or APAC. WHAT YOU’LL OWN IDENTITY & ACCESS MANAGEMENT - Administer Okta day-to-day: user provisioning, group management, SSO application configuration, and MFA policy enforcement. - Own joiner-mover-leaver (JML) workflows — ensure access is granted on day one, adjusted on role change, and fully revoked on departure with no manual gaps. - Maintain and improve Okta lifecycle automation, reducing manual provisioning toil and closing the window between HR events and access changes. - Audit access regularly: identify stale accounts, over-provisioned roles, and orphaned app assignments before they become incidents. - Support FIDO2/WebAuthn and YubiKey deployment for privileged access across the organization. ENDPOINT MANAGEMENT & MDM - Administer Iru (formerly Kandji) MDM for macOS fleet: device enrollment, configuration profiles, compliance baselines, and policy enforcement. - Ensure all managed endpoints meet security baselines — disk encryption, screen lock, patch cadence, and EDR agent deployment. - Support onboarding hardware logistics: device procurement, enrollment, and first-day readiness across global time zones. - Identify and track unmanaged or out-of-compliance devices; drive remediation and escalate persistent non-compliance. - Maintain MDM configuration as code where possible — changes should be reviewable, versioned, and reversible. SAAS & COLLABORATION PLATFORM OPERATIONS - Administer Slack workspace: channel governance, app integration reviews, guest access management, and enterprise grid operations. - Manage the corporate SaaS portfolio — own app provisioning, license tracking, and access reviews for tools like Google Workspace, Zoom, Notion, and others. - Review and approve new SaaS integration requests against security and data handling standards before deployment. - Maintain an accurate inventory of corporate applications, their owners, access scope, and data classification. AUTOMATION & PROCESS IMPROVEMENT - Identify repetitive IT tasks and eliminate them through automation — scripting, workflow tooling, or Okta lifecycle rules. - Write and maintain runbooks for all core IT operations so coverage is consistent across time zones and not dependent on any single person. - Contribute to IT metrics: onboarding time-to-access, offboarding completion rate, MDM compliance percentage, and access review cadence. - Partner with the Security Engineering team to close gaps surfaced by compliance audits (SOC 2, ISO 27001) that touch identity and endpoint controls. YOU MIGHT BE A GOOD FIT IF YOU HAVE - 2–4 years in a corporate IT, IT operations, or identity administration role at a cloud-native or SaaS company. - Hands-on Okta administration experience: SSO, MFA, lifecycle management, and group/policy configuration. - Experience with a modern MDM platform (Kandji/Iru, Jamf, or equivalent) managing a macOS-first fleet. - Working knowledge of JML proce