Supply Chain Manager

Location: San Francisco / Hybrid Employment Type: Full-time Department: G&A Reports to: COO ABOUT TEAL HEALTH: Teal Health is on a mission to provide women with the tools, access, and resources they need to make their own, informed decisions regarding their health—starting with cervical cancer screenings. We’ve created the first FDA authorized at-home cervical cancer screening. We’re replacing the in-office pap smear with a cervical cancer screening that is comfortable, convenient, and designed for women. Teal Health’s solution includes a patented Teal Wand collection device and a modern telehealth platform to make it easy for women to speak with a doctor, screen at home and understand their results. OUR VALUES: We boldly champion the future women deserve. And we do this through our values, which are to elevate women, expect exceptional, and learning, every day. The Teal team lives our values and uses them to guide our decisions when building Teal. WHY WE ARE HIRING FOR THIS ROLE: The Supply Chain owns the physical and logistical backbone of Teal Health — getting the Teal Wand manufactured, delivered to patients on time and on budget, and ensuring every sample is processed quickly and accurately by our lab partners. You'll be the single point of accountability for our supply chain, vendor relationships, inventory, and lab operations as we scale from early commercial volumes to nationwide demand. This is a hands-on, builder-style role. You'll negotiate contracts one day and dig into a BOM discrepancy the next. You're comfortable with ambiguity, fluent in the realities of regulated medical device manufacturing and configuration management, and motivated by the mission of expanding access to cervical cancer screening and healthcare for women. WHAT YOU'LL DO: - Strategy and Systems Thinking: Adept at developing Supply Chain strategy, accountability systems and supply chain risk mitigation within the overall context of company business goals - Manufacturing & quality: Ensure the Teal Wand is manufactured to spec, on time, and within budget. Partner with QA and Regulatory on corrective actions and supplier quality. - Procurement & cost management: Source raw materials and components at competitive prices; build dual-sourcing strategies for critical inputs; own cost-of-goods reduction initiatives, considering regulatory implications. - Vendor & partner management: Select, contract, and manage manufacturing, distribution, and shipping vendors to agreed budget, quality, and timing SLAs. Drive QBRs and remediation when partners miss the mark. Manage and oversee 3PL services to direct mailing and return samples to various laboratory destinations. - Lab operations: Select clinical lab partners to process Teal patient samples; negotiate pricing and turnaround SLAs; partner with labs to stand up automation that handles growing sample volumes without sacrificing quality. - Inventory & BOM: Maintain accurate bill-of-materials and real-time inventory visibility (units, costs, lead times); set safety stock and reorder policies; prevent stockouts and overstock. - Reporting & cross-functional partnership: Build the operations dashboard the rest of the company runs on — inventory status, demand vs. supply, COGS trends, vendor performance. Surface and resolve problems before they hit patients. - Demand planning: Partner with Commercial/Growth on forecasts and translate them into manufacturing and lab capacity plans. - Innovation: Embrace AI native capabilities to improve productivity, performance, and ultimately patient experience WHAT WE'RE LOOKING FOR: Required: - 8+ years in operations, supply chain, or manufacturing roles - Direct experience scaling a regulated medical device (FDA Class II or III), or comparable experience in diagnostics, pharma, or another quality-regulated industry. - Track record managing CMs (contract manufacturers), 3PLs, and shipping vendors against cost, quality, and timing targets. - Proven procurement and vendor negoti