Senior Backend Engineer - Alerts and Operations

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Team Alerts are an important part of the Verkada ecosystem and our customers rely on alert notifications to stay on top of live events such as persons of interest entering buildings, if a door was forced open after hours or simply knowing when to let the delivery person in. The Alerts and Operations team is responsible for building and maintaining the end-to-end systems for Events, Alerts and Notifications, processing upwards of 500 million events weekly from over a million devices worldwide. Our systems process real-time events from Verkada's global device fleet, delivering intelligent, actionable alerts through multiple channels including email, SMS, push notifications, and webhooks. In 2025, we launched Operations, a suite of features designed for customers monitoring critical infrastructure with dedicated security teams, starting with enhanced collaboration tools and expanding integration capabilities. We're actively exploring how AI can help customers use our products more efficiently and respond more effectively to events, while continuing to improve the core reliability and intelligence of our alerting systems. What You'll Do Build and maintain scalable backend systems that process hundreds of millions of events, alerts and notifications weekly from security devices deployed around the world. Lead technical design discussions and make architectural decisions for new features across our event processing, alert rule management, and notification delivery services. Own complex systems end-to-end, from initial design through implementation, testing, deployment, monitoring, and ongoing optimization. Drive the development of backend infrastructure integrated with AI capabilities. Mentor and support junior engineers through code reviews, technical guidance, and knowledge sharing. Contribute to Verkada's public API that customers use for integrations with their existing security and operations systems. Collaborate with product managers, engineering leaders, and teams across the organization to define and deliver high-impact products. What You Bring Degree in Computer Science or similar field. 5+ years of professional experience as a Back End Engineer with a track record of building and operating large-scale distributed systems, ideally at a rapidly growing start up or innovative company. Deep expertise in Go, Python, Java, or C++ with strong software engineering fundamentals. Proven experience designing and working with both relational (Postgres, MySQL) and non-relational databases (DynamoDB, MongoDB, OpenSearch, Elasticsearch). Track record of leading technical initiatives, making architectural decisions, and delivering complex systems from concept to production. Experience with event-driven architectures and message streaming platforms (Kafka, SQS). Experience working in cloud environments (AWS, GCP, Azure) an