Solutions Engineer

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role Verkada is seeking Solutions Engineers to own and enhance the customer experience, from the proof-of-concept to the final decision. This technical individual will provide pre-sales engineering support to our sales team, be a trusted advisor to our customers/partners, and play a critical role in designing technical solutions. We are looking for individuals who can match our fast paced environment and learn quickly! You will join a team of highly motivated SEs delivering impactful results for the company using the latest cutting edge technology. What You'll Do Be the trusted technical advisor to key customer stakeholders: CTOs, CISOs, IT Executives, Security Engineers, Network Engineers, Head of Physical Security, etc Utilize your technical expertise to understand and navigate customer requirements Collaborate with the Sales team to assess and qualify customer opportunities, and contribute to the design of effective technical solutions Lead product demonstrations and deliver engaging presentations tailored to both technical and non-technical audiences Act as the Verkada technical Subject Matter Expert, collaborating closely with other departments such as Product, Support, Marketing, and Enablement What You Bring Bachelor's degree in Information and Computer Technology, Cybersecurity, Networking, IT Security, Computer Engineering or related degree from an accredited university Demonstrate a solid understanding of TCP/IP, TLS, DNS, DHCP, NAT, VLANs and L2 devices Exhibit outstanding written and verbal communication skills, along with effective presentation abilities Excellent account management, follow-through, and attention to detail Entrepreneurial and positive attitude with a strong desire to learn Experience working with IT infrastructure, Linux operating systems, APIs, Python, and other coding languages preferred Industry certifications are a plus: Network +, Security+, CCNA, AWS Solutions Architect, etc. This role requires that you be on-site 5 days a week, with occasional travel US Employee Benefits Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans Nationwide medical, vision and dental coverage Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options Expanded mental health support Paid parental leave policy & fertility benefits Time off to relax and recharge through our paid holidays, firmwide extended hol