Communications Manager

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About the Role We're looking for a Communications Manager who is genuinely passionate about AI’s real-life impact on people and places and wants to communicate Verkada’s story with the world. This is someone who knows instinctively where Verkada fits in the news of the day and who understands the importance of communications in earning and maintaining brand trust. You'll join a small but mighty communications team where everyone rolls up their sleeves, owns projects end-to-end, and moves with urgency. What You'll Do Drive our proactive media strategy across business, technology, trade, and vertical press. Develop vertical narratives that connect Verkada's technology to real problems in the real world (rising retail crime, warehouse safety compliance, school security, healthcare facility management, and more) and pitch them with specificity and conviction to the reporters covering those beats. Build and maintain relationships with reporters covering enterprise tech, AI, physical security, and the industries we serve. Write across formats: press releases, pitches, bylines, briefing documents, messaging frameworks, op-eds, talking points, FAQs. Prepare spokespeople for media with interview prep, message development, and ongoing coaching. Monitor the news cycle and respond quickly and strategically to breaking developments – whether that's a surge in retail crime, a workplace safety incident, or a shift in the regulatory landscape. Use AI tools to do your job better and more efficiently. What We're Looking For 7-12 years of communications experience in-house at a tech company and/or at an agency with serious B2B/enterprise clients with a strong media relations track record. Vertical storytelling instincts. A fast, credible student of the industries Verkada serves who can understand where our products make an impact and turn that into a pitch. Writing that earns trust. Clear, concise, and human prose, even when explaining a complex or nuanced topic. Sound judgment under pressure. Someone who can prioritize well when everything feels urgent and knows the difference between fast and sloppy. A builder mentality. We're a lean, collaborative team where everyone contributes ideas, owns outcomes, and isn't afraid to experiment. Nice to Have Experience in enterprise SaaS or adjacent B2B verticals. Experience with research-driven storytelling and proprietary data initiatives. Familiarity with crisis communications and issues management. Experience supporting a company through a period of high growth. US Employee Benefits Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: Healthcare programs that can be tailored