Sr. IT Systems Engineer

Who We Are Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries. About This Role As a Senior IT Systems Engineer at Verkada, you will be responsible for driving technical ownership and delivering advanced solutions across our corporate cloud infrastructure, and identity management systems. You'll leverage deep expertise to build complex automations, enhance security, and streamline integrations beyond traditional tooling; utilizing platforms such as AWS Lambda, Google Cloud Functions, and Okta Workflows. We're looking for a proactive team player who embraces accountability, thrives on collaboration, and is passionate about creating robust, secure, and scalable systems to meet the evolving demands of our internal teams and business partners. What You'll Do Lead the development and maintenance of sophisticated identity management, endpoint management, and security infrastructure, ensuring compliance and optimal user experiences. Design, build, and optimize complex automations leveraging advanced scripting and serverless technologies such as AWS Lambda and Google Cloud Functions. Architect, implement, and support integrations using platforms like Workato, Okta Workflows, or equivalent tools to automate critical business processes. Develop and maintain system and security policies aligned with best practices and industry standards. Collaborate closely with cross-functional technical teams, including Security, Engineering, Business Systems, and People Operations, to design scalable and secure solutions. Provide expert-level troubleshooting and Tier 3 support for highly complex technical issues. Develop comprehensive runbooks, scripts, and detailed technical documentation to support ongoing operations. Continuously evaluate opportunities to refine system architecture, automate workflows, and improve overall system efficiency What You Bring 6+ years overall experience in the IT field, 4+ years of progressive experience in IT systems engineering, infrastructure, IT security, or related technical roles. Advanced technical expertise in identity management, SCIM integrations, and comprehensive user lifecycle management with significant experience in Okta or similar platforms. Strong proficiency with scripting and programming, especially using Python for automations in AWS Lambda or Google Cloud Functions. Extensive experience developing integrations and automations with tools such as Workato or other enterprise-grade automation platforms. Solid familiarity with cloud infrastructure (AWS, Google Cloud, or Azure), including networking fundamentals, security best practices, and infrastructure-as-code (IaC) methodologies. Expertise in configuration management and policy automation tools like Terraform or CloudFormation. Excellent communication skills with the ability to clearly articulate complex technical ideas to diverse audiences. Demonstrated capability in independently managing complex project