Junior Project Manager - Process Excellence (m/f/d)

ABOUT US Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability. We serve two primary customer segments: - Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines. - Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant’s embedded finance and white-label solutions. Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments. Learn more at http://www.getpliant.com/www.getpliant.com http://www.getpliant.com ABOUT THE ROLE As a Junior Project Manager - Process Excellence at Pliant, you’ll be supporting to orchestrate globally relevant projects for the organisation. You will be part of our mission control center, enabling efficient collaboration across all teams and pushing projects forward towards success. We are not looking for a traditional “task-tracker” but a highly motivated individual that is keen to support us in building scalable systems and processes for project management, leveraging AI to eliminate the “busy work” that slows organizations down. The role is based in Berlin, with a hybrid working model and the possibility to work remotely if required. WHAT YOU WILL DO - Actively manage globally relevant projects - from new market entries, to process enhancements and new product launches - Define the success criteria and definition of done for multi-stakeholder, complex projects and align project plans with various internal stakeholders & 3rd parties - Lead internal and external facing meetings, support problem-solving and keep track of all action items discussed in meetings, supported by AI tools - Coordinate project progress as the “single source of truth” - keep project boards clean, track progress and follow-up on blockers and other project-related risks - Ensure smooth information flow across teams and support escalation processes where required - Assist in designing, documenting, and implementing new project management workflows - Actively identify manual project management tasks (scheduling, reporting, note-taking) and pilot AI tools to automate them WHAT YOU WILL BRING - 1+ years experience in Consulting, start-up environment or chief of staff role, preferably in financial services, payments or (fin)tech - Experience and active exposure to project management (set-up of project plans, milestone & task tracking) - Ability to manage cross-collaboration across various internal teams and 3rd parties - Ability to quickly understand complex processes and interdependencies - Ability to perform multiple tasks in a fast-paced, deadline-driven environment - Excellent communication and presentation skills, both written and verbally, with the ability to quickly summarize key information, progress, blockers and risks - High reliability and orientation to detail - Autonomous working style, highly motivated and proactive - Strong willingness to learn and to challenge the status quo of existing processes - Fluency in English, German and any other European language is nice to have but not required - Nice to have: knowledge of working with Notion, Jira and other workflow automation tools WHAT WE OFFER - The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence - Attractive remuneration - Your choice of preferred OS, Windows or Mac - Flat hierarchy and