Senior Regulatory Compliance Officer

Pay.com is looking for a Senior Regulatory Compliance Officer to join its dynamic and growing team in Limassol. The successful candidate will report directly to the Head of Compliance, supporting Pay.com’s initiatives and obligations in relation to its Compliance and Risk Management Framework. Responsibilities: Develop, review and maintain compliance policies and procedures, ensuring they remain up to date and effectively implemented across the institution. Provide guidance and support to staff on the interpretation and application of regulatory requirements, policies and procedures. Support regulatory reporting obligations and assist with interactions and communications with supervisory authorities. Assist the Head of Compliance in the day-to-day management of the compliance function. Carry out and oversee detailed information gathering, process mapping, and analysis to identify and assess compliance risks, the extensive interaction with other departments is expected. Perform research into various compliance topics, including new and existing regulations, best practices and assess implication on the Company. Assist in the development and execution of internal training and compliance related communications. Carry out and oversee the testing design and operating effectiveness of internal controls. Participate in company-wide initiatives where compliance expertise can be utilised. Assist with responses to incidents by carrying out activities related to internal reviews and investigations. Oversee complaints handling process, ensuring complaints are properly recorded, investigated, and resolved with the required timeframe in line with regulatory expectations. Assist in preparing compliance reports for senior management and the Board of Directors. Conduct compliance monitoring activities and risk assessments to identify and mitigate regulatory risks. Promote and support a strong compliance culture of regulatory compliance across the organization. Qualifications Bachelor degree in Law , Business, Finance, Economics or related field. Minimum 3 years of experience in a compliance role within the payment industry (Payment Institution, Electronic Money Institution) Proven experience in compliance monitoring, regulatory reporting, and risk assessment. Excellent organisational skills with strong attention to detail and ability to manage multiple priorities. Ability to work under pressure, meet deadlines, and operate with ahigh level of accuracy. Strong integrity, professionalism, and ability to handle confidential information. Proficiency in Microsoft Office (Word, Excel, Powerpoint). Fluency in English, Greek or any additional language is considered an advantage. Ability to work independently, take initiative, and provide sound judgement in complex situations. What we offer: Flexible working hours. Career Growth, we support professional development with ongoing learning and clear paths to learning. Medical Insurance coverage after completing the probation period. Provident fund after completing the probation. Daily lunch from Monday to Thursday, and happy hour on Friday. Work Balance between the office and home.