Associate, Custody Operations

Vestwell is the financial technology company powering the new savings economy. Our platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and over 2M active savers, with over $50B in assets saved across all 50 states. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com Who Are We Looking For? Vestwell is growing and looking for a Custody Ops Associate! This role plays an integral part in the day to day processing and monitoring of plans on Vestwell’s platform. In this position, you will have the opportunity to collaborate cross- functionally with internal stakeholders to provide exceptional service to plan sponsors. What Will You Be Doing? Review incoming cash, wires, and checks coming onto our trust accounting system Processing of corrections on a plan and participant level on a daily basis Work with sub-custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs Respond to a high volume of complex operational correctional issues for internal teams Identify and resolve discrepancies in Cash and Share balances Oversee and help ensure other team member action items are completed Ensure collaboration with all internal teams to meet expected timelines Support the creation and maintenance of written operating procedures related to assigned functions Oversee and audit record-keeping and plan administration components Monitor deliverables and ensure timely completion of team projects Investigate and reconcile discrepancies in data and remediate accordingly Strong written communication, critical thinking and organizational skills Requirements The Necessities Undergraduate or graduate degree in Finance or Accounting with a strong academic performance record Possess a strong aptitude for numbers, and understanding of cash and traditional securities reconciliations Demonstrate an affinity for learning, creating, and iterating rapidly Proactive and analytical, able to problem-solve and propose solutions Demonstrate a high degree of organization and dependability Ability to prioritize tasks and manage client expectations Ability to use excel at a high level The Extras Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira Possess a good understanding of how mutual funds, stable value funds, and ETFs trade and settle Familiarity with custodial platforms, such as Matrix or Schwab General knowledge of ERISA rules and requirements, and experience with one or more compliance / record-keeping systems (e.g. SunGard Relius, ASC, FIS) Qualified 401(k) Administrator (QKA) or higher ASPPA credentials Relevant record-keeper experience This role will be based in Vestwell’s King of Prussia office, and will be expected to report to the office in a hybrid schedule. The expected base salary range for this position is $65K - $70K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired. OUR BENEFITS We’re an innovative, high-growth company with an exciting future ahead. At Vestwell, we prioritize employee wellbeing through comprehensive health benefits, generous time off, and a dedicated Employee Wellbeing Committee. Our hybrid work model offers flexibility while providing access to our collaborative offices in Midtown Manhattan, Austin, King of Prussia, and Scottsdale. And, of course, as a company focused on helping people save for the future, we offer a competitive 401(k) plan. OUR PROCESS Our interview process star