Senior Engineering Manager, Platform

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Director of Platform Engineering to support our mission. This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model. ABOUT THE TEAM We're looking for a Senior Engineering Manager to lead the teams responsible for the core infrastructure and platform services that power Patreon's product and ecosystem. This role is ideal for a senior engineering leader who has: - Scaled a consumer, UGC, or marketplace platform to millions of users - Led infrastructure and/or platform teams supporting product engineering at scale - Operated in environments with high availability, bursty traffic, and complex distributed systems You'll partner closely with Product, Security, Data, and Product Engineering leaders to ensure Patreon's platform is reliable and scalable. ABOUT THE ROLE - Lead 2–3 Platform & Infrastructure teams encompassing backend services, databases, and reliability foundations. - Own roadmap and execution strategy for your teams, aligned to org-wide and business goals. - Drive platform initiatives across core backend services, service reliability, performance and scalability. - Partner closely with Product, Security, Data, and peer engineering leaders. - Develop and mentor engineering managers directly reporting to you. - Contribute to area-wide multi-year strategy alongside the Director. - Produce written and verbal updates to the Director and cross-functional partners on risks, tradeoffs, and platform investment decisions. ABOUT YOU What you'll need - 10+ years of engineering experience, including 5+ years in engineering management, or equivalent demonstrated leadership experience - Experience leading platform, infrastructure, or foundational backend teams - Demonstrated experience scaling a consumer product, UGC platform, or marketplace to millions of users - Experience designing and operating distributed systems, APIs, and service-oriented architectures in a production environment - Experience operating production systems with high availability and performance requirements Bonus if you have - Background in developer platforms, internal tooling, or platform abstractions - Familiarity with cloud infrastructure (AWS/GCP), data pipelines, and event-driven systems - Experience leading through major architectural transitions or scale inflection points About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If