Head of Hardware Production

At Carbon, our mission goes beyond 3D printing. We are enabling creators everywhere to make what the world needs, right now. Our company is built on the idea that diverse fields of study must come together to solve intractable problems. We have grand ambitions to create technology that will influence industry around the world. You will be joining a diverse team with a vibrant culture, where team success is as important as celebrating individual contributions. Help us change the world and we will help you change yours. We are seeking a Head of Hardware Production to lead a team of technicians responsible for the manufacturing and assembly of our Carbon printers and accessories. This role is critical to scaling our production operations while maintaining our commitment to Safety, Quality, and Cost efficiency—in that priority order. The ideal candidate is a disciplined, detail-oriented leader who thrives in a hands-on manufacturing environment and knows how to build, inspire, and motivate high-performing teams. Reporting to the SVP of Operations, this individual will own the end-to-end production process, drive continuous improvement, and ensure our products meet the highest standards before reaching customers worldwide. This role will be spending time at both our Thomas Rd, Santa Clara and Borregas Ave, Sunnyvale locations and you will be expected to be in-office 5 days per week. What You Will Do Team Leadership & Development Recruit, hire, onboard, and develop a team of manufacturing technicians, building a culture rooted in accountability, pride in craftsmanship, and continuous learning. Set clear performance expectations and conduct regular coaching sessions, performance reviews, and skills assessments to elevate individual and team capabilities. Foster a positive, motivated work environment where team members feel valued and engaged, resulting in strong retention and morale. Create training programs and cross-training plans to ensure workforce flexibility and depth across all production stations. Safety Champion a safety-first culture on the production floor, ensuring compliance with all OSHA regulations and company safety policies. Conduct regular safety audits, risk assessments, and incident investigations; implement corrective and preventive actions promptly. Develop, maintain, and enforce standard operating procedures (SOPs) that prioritize operator safety in every production task. Track and report safety metrics, driving toward zero-incident goals through proactive hazard identification and mitigation. Quality Own product quality throughout the manufacturing and assembly process, ensuring every product meets rigorous quality standards before shipment. Implement and manage quality control checkpoints, inspection protocols, and testing procedures at critical stages of production. Collaborate with Ops Engineering and Quality teams to resolve defects, perform root cause analysis, and drive corrective actions. Monitor yield rates, and first-pass quality metrics, using data to drive continuous improvement initiatives. Cost & Operational Efficiency Manage production budgets, labor costs, and material utilization to meet or exceed cost targets without compromising safety or quality. Identify and implement process improvements using Lean manufacturing principles to reduce waste, improve throughput, and increase efficiency. Plan and manage production schedules, capacity, and resource allocation to meet delivery commitments and customer demand. Partner with Supply Chain and Planning to optimize inventory levels and ensure timely availability of components and materials. Cross-Functional Collaboration & Reporting Serve as the primary liaison between the production floor and the Engineering, Supply Chain, and Quality teams to ensure seamless product launches and design-for-manufacturability feedback. Participate in new product introduction processes, contributing manufacturing insights during design reviews and pilot builds. Provide