Technical Program Manager (EG), Manufacturing

About MISUMI Americas MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas. At Fictiv, we’re building a company that is developing the operating system for sourcing custom mechanical parts. We already enjoy manufacturing and delivering highly complex, high quality parts for our Fortune 500 customers who are building the future with products like autonomous electric vehicles, surgical systems, and industrial robots. As we scale our business, we are looking to expand our growth within India. In your role as Technical Program Manager, you will be working directly with our MPs, you’ll be using your engineering background, manufacturing process knowledge and management experience, to develop and implement effective and efficient program plans to ensure we’re executing programs within scope, budget and timing; while meeting or exceeding our customer’s expectations. You will also be the customer’s point of contact; you will drive scope clarity (internally and externally), issue resolution, stakeholder management and program success. You will be responsible for overseeing multiple programs across multiple regions, proactively managing risk, addressing any customer requests and coordinating across corresponding regional operations teams to keep programs on track and provide the corresponding program updates/status reports. As an experienced member of the team, you will be following our defined processes and driving their use in a new region with new manufacturing partners. Additionally, you will actively identify areas for improvement in your workflow and in the systems used by the Technical Program Management team, and will drive those improvements through cross functional projects. You will also be working cross functionally to support the development of robust processes which will ensure the successful introduction of new service offerings that Fictiv launches to the public. You will report on-site to the Program Management Lead in our office in Bengaluru, India. Why Join Us? This is a high-impact role where you’ll help shape the future of hardware manufacturing through smart program leadership. If you thrive in fast-paced environments, enjoy building processes, and are excited about working on cutting-edge programs with global stakeholders, we’d love to meet you Program Execution & Oversight Lead end-to-end project execution, ensuring adherence to defined scope, budget, and timelines. Oversee cross-functional coordination and execution across engineering, sourcing, manufacturing, logistics, and quality. Program Planning & Risk Management Develop comprehensive and realistic project/program plans. Identify and proactively manage program risks and mitigation strategies, ensuring alignment with internal and external stakeholders. Stakeholder & Partner Management Engage regularly with internal teams, customers, and manufacturing partners to ensure alignment. Build strong working relationships with stakeholders to facilitate quick decision-making and issue resolution. Customer & Fulfillment Alignment Understand and define customer requirements and fulfillment needs. Drive resolution of open gaps to ensure program success and customer satisfaction. Change Management Own the evaluation and execution of post-sale change requests. Balance scope, risk, and cost implications while maintaining overall program objectives. Program Monitoring & Communication Track and report on program performance using defined metrics (cost, time, quality, risk). Escalate issues as necessary and keep leadership informed with timely u