Director of IT - Schaumburg, IL

About MISUMI Americas MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas. Director of IT Location: Schaumburg, IL (Onsite) We are seeking a Director of IT to lead technology operations for our newly combined organization. This is a hands-on leadership role with two complementary mandates: Complete a time-bound integration effort over the next 8–12 months , and Build and run the IT function that will support the business long-term. You will lead a globally distributed team of ~14 IT professionals across the U.S., India, China, and Mexico, and serve as the primary point of accountability for how effectively technology supports the organization day to day. This role requires someone who can operate at both a technical and leadership level —capable of configuring systems, troubleshooting issues, and making architectural decisions, while also building a scalable, high-performing IT organization. Key Responsibilities IT Operations & Service Delivery Own day-to-day technology operations, ensuring business-critical systems are available, performant, and well-supported Establish and maintain service-level expectations and support workflows Build a unified IT support model across both legacy organizations Proactively monitor system health and resolve issues before they impact users Define and manage incident response processes , including severity levels, escalation paths, and communication protocols Integration Leadership (8–12 Months) You will take ownership of the remaining integration work, including: Identity consolidation into Microsoft Entra ID Migration from Google Workspace to Microsoft 365 Okta decommissioning and application refederation CrowdStrike Falcon deployment across all endpoints Implementation of a next-generation SIEM platform Domain consolidation and rebranding support You will be accountable for timeline, execution quality, and business continuity throughout this process. Identity & Access Management Own and operate the Entra ID environment , including conditional access, MFA, administrative units, and dynamic groups Maintain SSO and SCIM provisioning across SaaS platforms Lead migration of applications from Okta to Entra ID Conduct access reviews and enforce least-privilege principles Endpoint & Device Management Manage Microsoft Intune across macOS, iOS, and Windows devices Own device compliance policies, configuration profiles, and application deployment Maintain Apple Business Manager integration and lifecycle management Standardize device configurations across the combined environment Security Operations Own CrowdStrike Falcon , including prevention policies, host groups, workflows, and incident response Operate and mature a next-generation SIEM , including: Data ingestion and connector configuration Detection rule development and tuning Threat hunting and reporting workflows Oversee integration between endpoint telemetry and SIEM Manage incident response processes and third-party SOC relationships Help define the long-term security operations strategy Collaboration & Productivity Platforms Administer Slack Enterprise Grid , including workspace structure, integrations, and retention policies Manage Teams and/or Zoom for internal and external collaboration Administer the Microsoft 365 environment (Exchange Online, SharePoint, OneDrive) Maintain limited Google Workspace environments where required Team Leadership Lead and develop a global IT team , establishing unified processes and operating rhythms Build a collaborative culture across both legacy organizations Identify skill ga