Director of IT - Oakland, CA

About MISUMI Americas MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas. Director of IT Location: Oakland, CA (Onsite) About the Role We are seeking a hands-on Director of IT to lead technology operations for a newly combined global organization. This role carries a dual mandate: completing a critical integration effort over the next 8–12 months and, more importantly, building and running a scalable, high-performing IT function for the long term. You will lead a globally distributed team of ~14 IT professionals across the U.S., India, China, and Mexico, while owning the performance, reliability, and evolution of the company’s technology environment. This is not a purely managerial role—we are looking for a leader who can operate at both a strategic and technical level, directly engaging in systems configuration, troubleshooting, and architectural decision-making. What You’ll Do IT Operations & Service Delivery Own day-to-day IT operations ensuring systems are reliable, secure, and performant Establish service levels and build a responsive, unified IT support experience Lead incident management processes, including escalation and communication protocols Proactively monitor and improve system health and performance Integration Leadership (Time-Bound) Drive completion of a major technology integration (8–12 months), including: Microsoft 365 and Entra ID consolidation Migration from Google Workspace Okta decommissioning CrowdStrike Falcon deployment Next-gen SIEM implementation Ensure business continuity, quality, and timeline accountability throughout Identity, Endpoint & Security Own Entra ID (Azure AD), including SSO, MFA, conditional access, and provisioning Manage Intune across macOS, iOS, and Windows environments Lead CrowdStrike Falcon operations and SIEM strategy, including threat detection and response Oversee SOC strategy and vendor partnerships Collaboration & Productivity Platforms Administer Slack Enterprise Grid, Microsoft 365, and meeting platforms (Teams/Zoom) Ensure tools are reliable, secure, and aligned with business needs Leadership & Team Development Lead and unify a global IT team across legacy organizations Build a strong service-oriented culture and eliminate “us vs. them” dynamics Mentor team members and identify future hiring needs Vendor & Budget Management Own vendor relationships (Microsoft, CrowdStrike, Slack, etc.) Manage IT budget, optimize costs, and lead contract negotiations Provide visibility into IT spend and cost-saving opportunities What You Bring Required Expertise Deep, hands-on experience with: CrowdStrike Falcon (EDR, policies, response workflows) Next-generation SIEM platforms (e.g., Splunk, Chronicle, Elastic, Falcon LogScale) Microsoft Entra ID (Azure AD) and identity migrations Intune endpoint management across Apple and Windows devices Microsoft 365 & Slack Enterprise Grid administration Strong foundation in: DNS, SaaS environments, and enterprise IT operations Large-scale migrations and system integrations Experience 10+ years in IT operations, infrastructure, or systems engineering 5+ years managing IT teams (people leadership required) Experience supporting 200+ user environments across multiple locations Proven experience in mergers, acquisitions, or major IT consolidations Leadership Traits Service-first mindset with strong accountability Hands-on, no-ego approach to leadership Clear communicator with both technical and non-technical stakeholders Comfortable operating in ambiguity with a bias toward action Additional Information Travel: Up to 10%