Senior Forward Deployed Engineer, Internal Systems

WHO WE ARE Biofire Technologies is on a mission to give gun owners better tools for reducing preventable gun injuries and deaths, especially among children. We believe our technology, combined with a best-in-class customer experience, will define the future of firearms safety for the next generation. Our mission-driven approach has earned support from the firearm community, the tech world, and the media. Biofire employees encompass a diverse range of talents, including world-class engineers who have designed and tested firearms, medical devices, robots, cars, satellites, rockets, and supersonic jets; expert technicians from aerospace, defense tech, special forces, and gunsmithing; and elite operators from high-tech, advanced manufacturing, and regulated industries. Whether building the product or powering the company behind it, every Biofire team member is united by an obsession with safety, reliability, and operational excellence. OUR CULTURE Reducing accidental firearm injuries and deaths requires original thinking and authentic collaboration, so we’re deeply invested in building a team and culture that can achieve our mission together. Team members enjoy autonomy and flexibility from day one, so expect to be immediately tasked with solving challenging problems and building new systems that work. We’ll hold you accountable for executing audacious goals, giving and receiving honest feedback, and helping your teammates succeed. You’ll receive respect, kindness, and support from every direction while you figure out how to get it all done. ABOUT THE ROLE As a Senior Forward Deployed Engineer, Internal Systems at Biofire, you will play a pivotal role in developing and implementing our internal systems strategy—partnering with teams across operations, production, and manufacturing to understand current workflows, uncover pain points, and translate insights into a prioritized execution plan. We are looking for someone who is highly autonomous, deeply curious, and comfortable moving from ambiguity to action to help strengthen the systems that power our day-to-day execution. To succeed you will need to be able to dive deep into system usage, conduct user research, and ship meaningful improvements quickly—including producing a clear roadmap and executing baseline features that move us toward a minimum lovable product. You will need to be an evidence-driven problem solver, who is eager to build internal systems that improve operational workflows and make data a trusted source of truth. If you’re excited about helping to solve mission-critical challenges, we encourage you to apply. KEY RESPONSIBILITIES Day-to-day responsibilities of the role will include: - Develop and implement internal systems strategy by collaborating with stakeholders to understand current state usage, pain points, and workflow gaps; documenting findings and recommendations clearly; - Conduct user research and deep product/system discovery to develop a data-validated, prioritized action plan for internal system improvements; - Lead assessment, ranking, and execution of a roadmap for internal systems issues and features; - Own feature execution by rapidly prototyping, iterating, and delivering baseline feature improvements on the path to a minimum lovable product; - Establish and operate a structured feedback loop and request intake process for internal users; triage requests, clarify problem statements, and align intake with internal systems planning and prioritization; - Maintain documentation and enable adoption by creating/updating process flows and training users (new and existing) on system changes and workflow optimization based on real use cases; - Strong communicator and listener who can translate user needs into clear requirements, tailor solutions to real-world constraints, and drive alignment through documentation and training. QUALIFICATIONS We understand that not all applicants will possess skills that perfectly align with our job qualifications. At Bio