Summer Merchandiser & Barista

This seasonal position is based on-site in Chicago, IL and is scheduled from June 15 through August 21. Reporting directly to the Food & Beverage Supervisor, this role follows a regular schedule of 7:00am to 3:30pm. Who We Are: Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world’s biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month. Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top! The Role Chicago, IL Crafty is seeking an energetic and hospitality-driven Summer Barista to support our client cafés and workplace food & beverage programs. As the face of our Café Program, you'll craft high-quality beverages, create welcoming guest experiences, and help maintain organized, well-stocked café and pantry spaces. This role combines exceptional customer service with hands-on operational support, making it ideal for someone who enjoys both connecting with people and keeping things running smoothly behind the scenes. The ideal candidate is reliable, detail-oriented, and thrives in a fast-paced environment. You'll balance beverage preparation, inventory management, merchandising, and equipment upkeep while delivering outstanding hospitality to clients and guests every day. Beverage Preparation: Craft high-quality coffee, espresso, tea, and specialty beverages while maintaining consistency, speed, and attention to detail during service Customer Service: Create a welcoming café experience by engaging with clients, guests, and Crafty team members, delivering exceptional hospitality and building positive relationships onsite Merchandising + Inventory: Take pride in your spaces by maintaining organized café, pantry, and storage areas; complete expiration checks, product rotations, restocking, and inventory tracking as needed Maintenance + Operations: Perform routine maintenance and quality control checks on coffee equipment and other beverage systems, maintain cleanliness standards, and support daily operational tasks Communication: Communicate and escalate any location needs, inventory shortages, equipment issues, or safety concerns to your manager, and accurately complete required documentation and task lists Required Attributes Attentive to Detail: You take pride in precision, from dialing in espresso shots to ensuring latte art consistency. Every drink meets Crafty’s quality standards, and you maintain a well-stocked, organized workspace. You proactively monitor inventory levels, ensuring that syrups, milk alternatives, and coffee beans are always available to meet client demand. You keep a sharp eye on cleanliness, presentation, and adherence to health and safety regulations, ensuring every aspect of the cafe is polished and inviting. Client Obsessed: You create a warm and welcoming atmosphere, engaging with clients to learn their preferences and providing personalized service. You make thoughtful recommendations and ensure every interaction leaves a positive impression. You actively seek feedback and adapt to evolving client needs, going above and beyond to enhance their cafe experience. Reliable: You show up on time, prepared, and ready to work. You take ownership of your responsibilities, whether it’s opening the cafe, maintaining equip