Barista

Who We Are: Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world’s biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month. Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top! The Role: New York City, NY Crafty is seeking an experienced Barista to craft high-quality drinks and deliver exceptional hospitality in one of our client cafes. As the face of our Cafe Program, you’ll create a welcoming environment, ensuring seamless operations while balancing speed, precision, and attention to detail. This role is perfect for someone who is client-obsessed, reliable, and thrives in both team-oriented and autonomous settings. You’ll be responsible for preparing handcrafted beverages, managing inventory, and adapting to dynamic service needs. If you’re passionate about coffee, hospitality, and working in a fast-paced, high-energy environment, we want to hear from you! Required Attributes Attentive to Detail Takes pride in precision, from dialing in espresso shots to ensuring latte art consistency. Every drink meets Crafty's quality standards, maintaining a well-stocked, organized workspace. Proactively monitors inventory levels, ensuring syrups, milk alternatives, and coffee beans are always available to meet client demand. Keeps a sharp eye on cleanliness, presentation, and adherence to health and safety regulations, ensuring every aspect of the cafe is polished and inviting. Client Obsessed Creates a warm and welcoming atmosphere, engaging with clients to learn their names and preferences and providing personalized service that ensures every interaction leaves a positive impression. Actively seeks feedback and adapts to evolving client needs, going above and beyond to enhance the cafe experience. Makes thoughtful recommendations that make the cafe experience feel accessible and enjoyable for every client, from coffee newcomers to seasoned enthusiasts. Reliable Shows up on time, prepared, and ready to work. Takes ownership of responsibilities, whether opening or closing the cafe, maintaining equipment, or supporting teammates during busy rushes. Fosters trust with both clients and coworkers by consistently delivering high-quality service and maintaining professionalism under pressure. Resilient Thrives in a fast-paced environment, handling lines and custom orders with efficiency and grace. Maintains a positive attitude, even during peak hours, ensuring both clients and teammates feel supported and energized. Operationally Sound Executes cafe operations with efficiency, following best practices for espresso extraction, milk steaming, and beverage presentation. Quickly adapts to last-minute menu changes, equipment issues, or unexpected rushes, problem-solving on the spot to keep service running smoothly. Collaborative Actively supports teammates, stepping in to help with tasks like restocking, dishwashing, or assisting with inventory when needed. Embraces a team-first mindset, understanding that shared success leads to the best possible client and team experience. Actively partners with the Senior Barista on service flow, training initiatives, and day-to-day cafe operations, recognizing that this collaboration elevates both the team and the clien