Senior Manager, Marketplace & Retail Channels

Grove Collaborative is a sustainability-focused consumer products company creating household and personal care essentials that are effective, beautifully designed, and healthier for people and the planet. We are a certified B Corp, plastic-neutral, and on a mission to transform the CPG industry for good. About the Role We’re looking for an experienced marketplace operator to help scale our portfolio of owned brands across Amazon, TikTok Shop, QVC, and iHerb. Amazon is a growth driver, and this role is focused on driving performance and execution across channels, with strong ownership of how work gets done day-to-day. You’ll partner closely with the VP of Merchandising, our Amazon agency, QVC broker, and cross-functional teams to translate business priorities into clear plans, disciplined execution, and measurable results. This is a Senior Manager role—you’ll operate with a high degree of independence, lead complex workstreams, and influence outcomes across teams, while not owning the full business segment strategy. You will also have a small internal team reporting to you. You’ll need to be someone who can navigate ambiguity, make strong tactical decisions, and keep the business moving forward when things aren’t clearly defined. What You’ll Own Channel Strategy & Execution Support and execute channel strategy across Amazon, TikTok Shop, QVC, and iHerb Drive performance against: Revenue targets Contribution profit goals Inventory and margin guardrails Translate high-level priorities into channel-level action plans Amazon Growth Execution Lead execution of Amazon strategy across owned brands, including: Assortment Pricing and promotions Content and merchandising Subscribe & Save Partner with agency to ensure priorities are clearly defined and delivered Agency & Broker Management Manage Amazon agency and QVC broker relationships Set expectations, track deliverables, and ensure follow-through Escalate issues and adjust direction when performance or priorities shift Cross-Functional Coordination Partner closely with: Finance Inventory / Supply Chain Owned Brands teams Align execution with: Inventory constraints Financial targets Brand priorities Forecasting & Operational Planning Support channel forecasting and inventory planning Ensure plans align with operational realities and business goals Flag risks early and recommend adjustments How You’ll Show Up At Grove, this role is about being a strong, independent operator who can manage complexity, influence across teams, and drive execution in evolving conditions. What We’re Looking For Required 7+ years in ecommerce or marketplace roles with direct Amazon ownership Hands-on experience with Seller Central or Vendor Central Experience managing external agencies and holding them accountable Strong analytical skills (Excel / Google Sheets) Experience working across multi-brand or multi-SKU portfolios Strong cross-functional collaboration skills Hands-on operator mindset Nice to Have TikTok Shop experience QVC / HSN or live commerce exposure iHerb or specialty retail experience Consumer products or CPG background Brand management exposure Experience working with inventory planning What This Role Is (and Isn’t) You will: Drive execution and influence outcomes across multiple channels Translate strategy into action You will not: Own full P&L strategy at the enterprise level Define company-wide direction What Success Looks Like in Year One Amazon delivers strong growth within defined performance guardrails Execution across channels is consistent, disciplined, and less reactive Agency and broker relationships are structured and accountable Cross-functional partners have clear visibility into priorities and tradeoffs Marketplace operations run with improved clarity, cadence, and accountability What’s In It for You This full-time, exempt position is remote for candidates based in the following states: California, Maine, Pennsylvania, Nevada, North Carolina, Texas, Colorado, Washington, Illinoi