Sr Product Manager, Platform UI

Who we are Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, and synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks. What we do Kentik builds observability products for some of the most complex networks in the world. Our platform ingests high-volume network, flow, telemetry, routing, and performance data and transforms it into actionable insights for engineering, operations, and business teams. As our platform grows, delivering a cohesive, intuitive, and scalable user experience across multiple products is critical. The Platform UI team is responsible for defining how users interact with Kentik, from navigation and workflows to cross-product consistency and AI-powered experiences. What you'll do As a Senior Product Manager for Platform UI, you will own the roadmap and execution for the user experience across Kentik’s platform. You will work at the intersection of product, design, and engineering to create a unified, high-quality experience that enables network professionals to move seamlessly across products and workflows. In this role, you will: Own and drive the product roadmap for platform UI, balancing user experience improvements, cross-product consistency, and feature delivery Define and evolve a coherent information architecture, navigation model, and interaction patterns across the platform Partner closely with platform and backend product teams to align on shared data models, APIs, and platform primitives that power the UI Translate customer research, product usage data, and domain expertise into clear product requirements and prioritized work Identify UX inconsistencies, redundant patterns, and fragmentation across products, and drive alignment toward a unified experience Work closely with design to ensure high-quality, usable, and scalable user experiences Engage regularly with customers including network engineers, NetOps teams, and SREs to validate direction and uncover unmet needs Define success metrics for platform UI initiatives and measure impact post-launch Support cross-product decisions that impact the overall user experience across Kentik Identify opportunities to integrate AI-driven capabilities such as intelligent alerting, natural language interfaces, and contextual recommendations into the UI What you'll bring Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! 6+ years of product management experience, ideally in infrastructure, networking, or observability domains Experience owning UI, UX, or platform experience initiatives across multi-product systems Strong UX and product design sensibility, with the ability to partner deeply with design and articulate clear user experience principles Experience working in complex product environments with multiple teams, products, and legacy considerations Ability to drive alignment across engineering, design, and product teams without direct authority Strong communication and stakeholder management skills Comfort operating in ambiguous environments and making well-reasoned decisions with incomplete information Familiarity with networking fundamentals and infrastructure concepts Our tech stack Our core data engine and platform are primarily written in Go We use Node.js + E