Investigator, Anti Money Laundering

Join us to build a more rewarding financial future for all Canadians At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. - #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 https://www.newswire.ca/news-releases/neo-financial-achieves-first-ever-three-peat-win-as-number-one-on-deloitte-s-technology-fast-50-list-889692540.html — the first company ever to achieve a three-peat at the top! - #1 Fastest Growing Company in Canada for 2024 by Globe & Mail https://www.businesswire.com/news/home/20240927952651/en/Neo-Financial-Ranks-No.-1-on-The-Globe-and-Mail%E2%80%99s-2024-List-of-Canada%E2%80%99s-Top-Growing-Companies - Top-ranked mobile apps and credit cards - Team of 500+ people - 1M+ customers - 10K+ retail partners THE ROLE Our Financial Crimes team navigates through a fast-paced environment and knows how to switch gears to adapt to any scenario. They’re motivated collaborators who want to make things better, simpler, and stronger. The AML Investigator is a highly analytical hunter and a pivotal component of our financial crimes practice. Deterrence is the name of the game here - this role focuses on identifying events that constitute true financial crime, helping provide relevant documentation to FINTRAC and law enforcement. WHAT YOU’LL BE DOING - Review customer transactions and account activity flagged by monitoring systems and internal teams, conducting thorough investigations into unusual or suspicious activity using AML regulations and financial crime typologies to inform risk-based decisions - Prepare clear, accurate, and timely Suspicious Transaction Reports (STRs) for submission to FINTRAC, maintaining high-quality, well-documented case records across a high volume of investigations - Identify control gaps and areas of financial crime risk across processes and workflows, contributing to stronger risk mitigation practices - Assess and execute risk mitigation actions, including account restrictions and customer offboarding, in accordance with internal procedures and timelines - Conduct ad hoc reviews of escalations, acting as a point of escalation for complex cases and providing clear, evidence-based recommendations - Support team effectiveness by providing mentorship, sharing best practices, and contributing to onboarding efforts - Uphold high standards of quality assurance by ensuring investigations meet regulatory requirements and internal expectations, including reviewing work and providing constructive feedback - Stay informed on trends in the Canadian financial crime landscape to proactively detect emerging threats WHO WE ARE LOOKING FOR - You have at least 2 years of experience conducting AML investigations in a regulated environment - You have strong analytical skills with the ability to quickly identify patterns, assess risk, and make sound decisions - You have high attention to detail, adhere to established processes and are a critical part of ensuring regulatory requirements are met - You have clear and concise communication skills, with the ability to present findings to both technical and non-technical stakeholders - You’re a relationship builder, have a collaborative mindset driven to learn from others and share your knowledge - You quickly adapt to new technologies, tools, and programs in a dynamic environment - Designations such as CAMS are considered an asset As we are looking for multiple individuals to join our team, we will be hiring in 3 cohorts. Our start dates for each class are as follows: Monday, June 1st, Monday June 8th and Monday June 15th 🚀 TOTAL REWARDS As Neo continues to grow, we’re committed to offering a competitive, market-leading rewards program that reflects the impact our team members