Team Lead - Grocery (West)

Join us to build a more rewarding financial future for all Canadians At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. - #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 https://www.newswire.ca/news-releases/neo-financial-achieves-first-ever-three-peat-win-as-number-one-on-deloitte-s-technology-fast-50-list-889692540.html — the first company ever to achieve a three-peat at the top! - #1 Fastest Growing Company in Canada for 2024 by Globe & Mail https://www.businesswire.com/news/home/20240927952651/en/Neo-Financial-Ranks-No.-1-on-The-Globe-and-Mail%E2%80%99s-2024-List-of-Canada%E2%80%99s-Top-Growing-Companies - Top-ranked mobile apps and credit cards - Team of 500+ people - 1M+ customers - 10K+ retail partners The Role We're looking for a highly motivated and inspiring Team Lead to champion our brand and guide our Sales Representatives in their mission to represent Neo. You'll be at the forefront of our activation efforts and your primary responsibility will be to empower and enable your team to excel at acquiring customers by signing them up for the Neo Credit card, the Neo Money account, and other Neo products. WHAT YOU'LL DO: - Develop and deliver engaging training sessions, providing ongoing coaching and mentorship to Sales Representatives to sharpen their skills and product knowledge. - Strategically manage and optimize team schedules to ensure effective coverage and maximize sales opportunities at all activation events. - Oversee the professional setup and efficient dismantle of Neo activation booths, ensuring everything is organized and branded effectively. - Monitor individual and team sales performance against targets, providing constructive feedback and implementing strategies to drive consistent success. - Provide hands-on support and guidance to your team at various activation events, troubleshooting issues and leading by example. - Collaborate with management to refine sales techniques and strategies, ensuring the team is equipped to achieve acquisition goals. - You may be responsible to generate sales revenue by actively selling company products and services and developing strong customer relationships. - Track key sales metrics and provide regular reports on team performance, offering insights for continuous improvement. Who we are looking for: - Proven experience in a sales role, with a strong track record of achieving or exceeding sales targets. - Demonstrated leadership or supervisory experience, ideally within a sales environment. - Exceptional communication and interpersonal skills. - A natural ability to motivate, coach, and develop a sales team. - Excellent organizational skills with meticulous attention to detail. - Flexibility to work evenings and weekends as required by activation events. 🚀 TOTAL REWARDS As Neo continues to grow, we’re committed to offering a competitive, market-leading rewards program that reflects the impact our team members make. In addition to salary, our program includes equity — empowering employees to share directly in our momentum today and in the meaningful value we create for years to come. - Salary: We provide a strong base salary aligned with market ranges, along with the flexibility to tailor your mix of cash and equity to match your longer term goals. Final compensation is based on your skills, experience, and scope. For exceptional talent, we’re prepared to go above and beyond. - Equity Ownership (Where Eligible): At Neo, you don’t just work here, you own a piece of what we’re building. As a full-time team member, you share directly in the upside of one of Canada’s fastest-growing companies. When we win, you win — with real ownership and meaningful long-term wealth-b...