District Sales Manager - Retail

Join us to build a more rewarding financial future for all Canadians At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. - #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 https://www.newswire.ca/news-releases/neo-financial-achieves-first-ever-three-peat-win-as-number-one-on-deloitte-s-technology-fast-50-list-889692540.html — the first company ever to achieve a three-peat at the top! - #1 Fastest Growing Company in Canada for 2024 by Globe & Mail https://www.businesswire.com/news/home/20240927952651/en/Neo-Financial-Ranks-No.-1-on-The-Globe-and-Mail%E2%80%99s-2024-List-of-Canada%E2%80%99s-Top-Growing-Companies - Top-ranked mobile apps and credit cards - Team of 500+ people - 1M+ customers - 10K+ retail partners The Role As a District Sales Manager at Neo Financial, you will be a pivotal leader responsible for the profitability and success of a designated district, encompassing up to six mall locations. You will directly manage and develop up to six Store Managers, ensuring their effectiveness in driving sales, achieving key performance indicators, and adhering to Neo’s operational standards. Your focus will be on maximizing efficiency, optimizing Customer Acquisition Cost (CAC), and fostering a high-performance sales culture within your district. This role requires a proactive individual with strong leadership, training, and analytical skills, coupled with the ability to operate independently and travel frequently within the district. What you'll be doing: - Drive District Profitability: Take ownership of the financial performance of your district and each individual mall, ensuring profitability through effective management of Store Managers and their teams. - Optimize Customer Acquisition Cost (CAC): Drive efficiencies and savings in CAC by implementing rigorous performance management practices and conducting regular cost assessments across all locations within your district. - Recruit, Onboard, and Develop Store Managers: Lead the full lifecycle of Store Managers within your district, including hiring, comprehensive onboarding, and ongoing professional development. - Lead Sales Training Initiatives: Spearhead training efforts within your district, including facilitating large-scale sales representative onboarding sessions during mall launches and delivering ongoing company and product training to both Store Managers and sales representatives. - Ensure Operational Excellence: Champion adherence to Neo’s operational frameworks across all mall locations, ensuring Store Managers are proficient in utilizing tools such as Google Suite, Slack, and company data dashboards. - Data-Driven Performance Management: Leverage a strong understanding of data to analyze performance trends, interpret key metrics, and implement strategies to drive continuous improvement in sales and efficiency. - Independent District Management: Proactively manage your own schedule to travel between mall locations within your district on a daily basis, prioritizing visits based on operational needs and training demands. - Support Store Manager Success: Act as a key resource and support system for your Store Managers, providing guidance, coaching, and mentorship to ensure their individual and store-level success. Who we are looking for: - Sales Experience: Ideally 7+ years of direct-to-consumer sales experience (door-to-door, mobile sales, credit card or financial product sales preferred), with a significant portion of this experience in managing field sales teams. - Management & Leadership Experience: 7+ years of proven management and leadership experience, with a track record of successfully managing teams of 10 or more individuals, including field sales team