Senior Investigator, Anti Money Laundering

Join us to build a more rewarding financial future for all Canadians At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. - #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 https://www.newswire.ca/news-releases/neo-financial-achieves-first-ever-three-peat-win-as-number-one-on-deloitte-s-technology-fast-50-list-889692540.html — the first company ever to achieve a three-peat at the top! - #1 Fastest Growing Company in Canada for 2024 by Globe & Mail https://www.businesswire.com/news/home/20240927952651/en/Neo-Financial-Ranks-No.-1-on-The-Globe-and-Mail%E2%80%99s-2024-List-of-Canada%E2%80%99s-Top-Growing-Companies - Top-ranked mobile apps and credit cards - Team of 500+ people - 1M+ customers - 10K+ retail partners The Role As a Senior AML Investigator, you are a subject matter expert and leader in Neo’s fight against financial crime. Your purpose is to conduct advanced, high-impact investigations that ensure the integrity of our anti-money laundering program. This is a high-stakes role for a senior contributor who uses deep expertise to not only identify and address current threats but also to proactively strengthen our defenses, mentor junior team members, and drive a culture of compliance and awareness across the organization. Reporting directly to the Manager, AML, you will serve as a technical authority on complex typologies and regulatory standards. What you’ll be Doing - Quality Control & Regulatory Integrity: Conduct thorough Quality Control (QC) reviews across all Transaction Monitoring (TM) queues—including Alert Triage, Case Investigations, and Production Order Disseminations—to ensure every output meets internal policies and regulatory standards. - Advanced Investigations: Lead and conduct complex, in-depth investigations into sophisticated financial crime typologies, - STR Governance & Approvals: Review all Suspicious Transaction Reports (STRs) submitted by investigators, ensuring all transactions and required fields are accurate and comprehensive prior to filing. - Full-Spectrum Operational Support: When required, execute primary functions of the AML Investigator I and II roles, including TM Alert Triage, UTR Case Investigations, Mortgage application reviews, and demarket actions. - Mentorship & Training: Provide direct guidance to junior team members on complex cases and best practices, supporting training initiatives to ensure the team remains current on evolving processes and regulatory changes. - Proactive Risk Mitigation: Use investigative findings to identify gaps in the Neo ecosystem, recommending and implementing enhanced mitigating controls to strengthen our defenses against future threats. - Strategic Collaboration: Act as a key point of contact for internal AML leaders, driving process-level changes and implementing best practices that allow the AML team to thrive in a regulated environment. - Industry Expertise: Stay at the forefront of the Canadian financial crime landscape, developing new investigative techniques and training materials to combat emerging threats to the bank. Who we are Looking for - The Subject Matter Expert: You possess robust knowledge of AML regulations and typologies, allowing you to complete multiple detailed, high-risk investigations daily with clinical precision. Expertise in FINTRAC requirements and regulatory expectations - The Architect of Compliance: You have a sophisticated understanding of QC frameworks and can maintain a very high score on reviewed cases, ensuring that errors trend downward across the team. - Analytical Rigor: You are deeply comfortable navigating complex data sets and can distinguish between routine activity and high-impact financial crime risks. - The M