People Operations Manager

ABOUT NOTABENE Notabene is building infrastructure that's transforming how money moves in the digital economy. We're evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F-Prime, Jump Capital, Castle Island, and Green Visor Capital, we're looking for people like you to help shape the future rails of the crypto industry. THE IMPACT YOU WILL HAVE Notabene is at a pivotal growth stage. We’re Series B funded with nearly 60 people across 17 countries and no plans to slow down anytime soon! Our People function is the connective tissue that keeps a globally distributed team running smoothly. In this role, we need someone who can bring both operational rigor and genuine care for the employee experience. As our People Operations Manager, you will own the systems, processes, and programs that make Notabene a great place to work regardless of where in the world someone is based. You'll report directly to our Director of People Operations and work closely with her on initiatives across our 3 Pillars: Hiring & Onboarding, Performance Management & Career Growth, and Engagement & Culture. This is a high-ownership, high-visibility role for folks who thrive on building clean systems, championing culture, and showing up as a trusted partner to employees and managers alike. While this is a fully remote role, we strongly prefer candidates based in the UK as that’s home to the largest portion of our employee population and a key timezone for business operations. WITHIN A YEAR YOU ARE SUCCESSFUL IF… - Onboarding and offboarding run like clockwork. Every new hire is set up for success and graduates from our onboarding program: Notabene University. Meanwhile, every departure is handled with care, accuracy, and zero loose ends. - Our People data is trustworthy and accessible. You've moved us meaningfully toward a consolidated, accurate source of truth for headcount, compensation, and employment data (and ideally have a point of view on what a global HRIS implementation should look like). - People infrastructure operates without surprises. Our payroll and benefits platforms are managed with precision. Time off tracking is accurate and enforced. People policies are strongly adhered to and response time to employee queries is consistently within one business day. - Culture and employee experience are meaningfully better. Engagement programs have a clear owner, stay and exit interview data is informing real decisions, and at least one initiative (perhaps a culture program, manager toolkit, or career framework) has gone from idea to execution. WHAT YOU WILL BE DOING - Champion our culture and employee experience. Own the engagement survey cycle and drive follow-through on action items. Conduct stay interviews to understand what employees love about Notabene and exit interviews to identify patterns and surface insights to leadership. Find creative, scalable ways to foster connection across our global team rooted in our DNA. - Support performance management and career growth. Partner with the Director of People Operations to run our 15Five-based review process; support initiatives like career frameworks, manager enablement (including building out a manager toolkit), and improving how we deliver and receive upward, downward, and peer feedback. - Own onboarding and offboarding end-to-end. Coordinating cross-functionally to ensure every new hire is set up for success and every departure is handled completely and compliantly across all geographies. - Manage our people systems and payroll platforms. Serve as the primary admin for Justworks (US payroll and benefits), Remote (primary EOR), and Deel (legacy EOR), ensuring data accuracy, timely processing, and proactive coordination on coun