Senior Cloud Engineer

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: We are looking for an Sr. Cloud Engineer who has hands-on experience building and managing a cloud-based infrastructure. Additionally, this engineer will be responsible for development cycles in integration/continuous deployment mode, process monitoring, and more broadly, constructing a “safety culture” within the SmithRx’s DevSecOps practice. Our user base is currently doubling annually, and you would share the responsibility of orchestrating a reliable, sustainable, and scalable infrastructure. What you will do: Help build and maintain a container based infrastructure that is elegant, redundant, scalable and compliant, and support the rest of the team doing the same. Be part of SmithRx Agile development team to deliver an end-to-end automation of deployment, monitoring, and infrastructure management in AWS. . Gain a deep understanding of the challenges that SmithRx faces, technical and otherwise; collaborate with other teams to identify and carry out effective solutions. Work closely with our development team to develop and maintain CI/CD pipelines in a reproducible and secure manner. Monitor and troubleshoot infrastructure issues, and perform root cause analysis when necessary. Collaborate with developers to ensure that applications and services are built with scalability, reliability, and security in mind. Organize the highest levels of systems and infrastructure availability, acting proactively Be a pillar of a collaborative learning culture through exploration of new technologies, application of best practices, and any other innovations you would like to experiment with. Develop custom scripts to increase system efficiency and lower the human intervention time on any tasks Be effective in maintaining SmithRX security program controls and best practices. Understand the health regulatory space and maintain continuous compliance on frameworks like HIPAA, and SOC2. Make pragmatic decisions about technical tradeoffs, infrastructure costs, and resource utilization. Be a part of on-call PagerDuty rotations. What you will bring to SmithRx: 5+ years of experience in Cloud Engineering. BS or advanced degree in computer science or other related field. Extensive experience working in containerized Cloud Native environments, specifically AWS and Kubernetes/EKS. Experience using modern monitoring tools like Cloudwatch, Event Bridge, DataDog etc., and establishing metrics, monitoring, alarming and dashboards. Experience managing change management practices, policies and procedures.