Quality Systems Engineer (Starlink Product)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. QUALITY SYSTEMS ENGINEER (STARLINK PRODUCT) SpaceX has developed a low latency, broadband internet system to meet the needs of consumers across the globe. Enabled by a constellation of low Earth orbit satellites, Starlink is providing fast, reliable internet to populations with little or no connectivity, including those in rural communities and places where existing services are too expensive or unreliable. We are developing millions of devices for end users to link our customers to our satellites. These products - including Starlink dishes, Wi-Fi routers, power supply, and accessories, etc. – are designed and manufactured completely in-house by SpaceX. Engineers on the team will be hands-on, regularly interact with multiple technical disciplines, and ultimately ensure that Starlink is a global success. The Quality Systems Engineer will improve the quality management system and verify compliance to ISO9001 prescribed procedures. They will plans, schedule, and perform quality system audits while measuring and analyzing audit and QMS data to drive continual improvement initiatives. RESPONSIBILITIES: Provide management system training and guidance to SpaceX management, departments, and internal customers Build, implement, and improve policy, procedures and systems that meet SpaceX business objectives to assure compliance to customer requirements and industry standards Asses SpaceX business processes, systems, and products through internal audit program to assure compliance to customer requirements, SpaceX procedures and policies, and ISO 9001 / AS9100 standards Utilize corrective and preventive action processes to correct compliance non-conformances and drive improvement of the management system Initiate change request of management system procedures, policies, and internal audit checklist while leading implementation efforts Support internal audits, vendor/supplier audits, and audits from external parties BASIC QUALIFICATIONS: Bachelor degree in an engineering or STEM discipline 1+ years of experience in mechanical or electrical product design, testing, or manufacturing PREFERRED SKILLS AND EXPERIENCE: 3+ years of experience in mechanical or electrical product design, testing, or manufacturing Thorough knowledge of the ISO family of standards especially ISO9001 ASQ-CQA-RAB certified lead auditor or training with hands on implementation and assessment experience Intimate knowledge of manufacturing processes and associated products and/or the ability to quickly work towards achieving this Experience with quality tools including root cause and corrective action, QMS and process auditing, and statistical analysis of quality metrics Working knowledge of SQL – ability to construct and/or maintain Tableau metrics Strong technical writing skills, ability to communicate effectively with management, technical teams and all organizations in the business, and strong problem-solving skills Ability to work independently and take initiative with a strong work ethic; is innovative, detail oriented, positive, and be people oriented ADDITIONAL REQUIREMENTS: Ability to work extended hours and weekends as needed This position is based in Bastrop, TX and requires being onsite – remote work not considered ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here . SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, co