IT Network Engineer, Launch

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT NETWORK ENGINEER, LAUNCH SpaceX is looking for an exceptional engineer with experience in networking technologies in mission critical environments and/or large-scale production facilities. This employee will be a member of the IT Launch engineering team, which is responsible for designing, building, and maintaining the networks used for the manufacturing, testing, and launching of Starship & Super Heavy spacecraft. The engineer in this position will be hands-on with network hardware and be directly responsible for the IT systems used by launch/production operations, automation & controls engineering, facilities, and other partner teams essential for our missions. Additionally this employee will present in launch & test readiness reviews and sit as a responsible engineer during test/launch operations. The ideal candidate will be a great communicator, be able to triage work in a ticketing system, excel at multi-tasking, investigate issues to publish root cause analysis of failures, and enjoy a fast-paced high-tech environment. RESPONSIBILITIES: Design and implement highly available mission critical networks. Procure, configure, and install IT hardware including servers, switches, UPS, PDU, and environmental monitoring Troubleshoot and resolve network related issues, publishing root cause analysis (RCA) documentation and hosting post-mortem data reviews Plan and coordinate network outage windows with stakeholders to perform software updates, hardware refreshes, and general network maintenance Perform job walks with customers, vendors, and contractors to gather network requirements and create implementation plans accordingly Design and maintain our launch data centers in accordance to our network standards Monitor network health using in-house and 3 rd party tools Continuously create and update network documentation Implement and evolve software tooling for increased automation of configurations, updates, documentation, and other currently manual processes BASIC QUALIFICATIONS: Bachelor's degree in computer science, computer engineering, or other STEM discipline and 3+ years of professional network engineering experience; OR 5+ years of professional network engineering experience in lieu of a degree PREFERRED SKILLS AND EXPERIENCE: Understanding of the OSI model and network standards Hands-on experience with the following: Cisco Catalyst and Arista data center class switches Wave Division Multiplexing and Fiber Optics DNS, DHCP, SNMP, IP helpers, ARP, CDP, LLDP Switch port security features Network monitoring tools Cable testing tools Documentation and procedural installation Linux/Windows system administration Industry standard certifications such as CCNA or CCNP ADDITIONAL REQUIREMENTS: Ability to work in tight quarters and physical dexterity is necessary to preform job functions. Availability for extended hours and/or weekends, as the schedule varies depending on site operational needs; flexibility is required. Ability to provide 24x7 on-call support in emergency situations. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here . SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, ma