Product Designer II, Internal Tools

Who we are: At SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace. We’ve been quite busy, take a peek at some of our recent announcements . Product Designer II at SpotHero: SpotHero is looking for a mid-level Product Designer to join our Internal Tools team and build the experiences that power our own people behind the scenes. In this role, you'll design intuitive workflows that help our internal teams onboard new parking facilities quickly, manage and update facility information with confidence, and keep day-to-day operations running smoothly. Your work will directly shape how efficiently our teams operate by streamlining the tools they rely on, reducing friction in complex processes, and bringing clarity and simplicity to the systems that keep SpotHero moving. SpotHero is a leading consumer brand, and we're bringing that same passion, craft, and user-focused thinking to the internal products our teams depend on every day. What will you do: Create holistic design solutions that address business and user needs by considering the entire customer experience through collaboration with product managers, engineers, and business stakeholders. Communicate conceptual ideas, design rationale, and specifics of the user-centered design process within a cross-functional team. Glean insights about our current and future users from qualitative and quantitative research. Formulate and test hypotheses based on user research and behavioral analytics. Work directly with your product manager and engineering team to define UX and UI requirements that create a consistent experience across channels and products. Design user research and usability studies, collect and react to user feedback. Create user flows, design documentation, prototypes, high-fidelity mocks, and other UX deliverables. Create thoughtful A/B tests and growth experiments through innovative design solutions. Collaborate with other designers and engineers on our evolving design system. You: Believe design has a scientific intent, and you can measure your success based on the business value you create. Are a self-starter who actively seeks the “why” in order to make the SpotHero experience easy and enjoyable to use. Know how to navigate through the unknown. Have a deep knowledge and understanding of responsive web design, iOS, and Android best practices. Are passionate about user-centered design. Demand a collaborative environment. Embrace iterative development. Are excited to conduct usability tests, talk to users in the field, conduct A/B tests, and share learnings with the organization. Are a solid communicator possessing strong presentation and verbal & written communication skills. Exceptionally organized and very comfortable working with engineering and product managers. What you bring: Bachelor’s degree or equivalent with 3-5 years of professional experience designing for B2B products. Have a portfolio that showcases your design process & thinking Solid understanding of the design process, information architecture, usability, and heuristics. Experience using different research methodologies. Must have a firm understanding of different UI constructs. Knowledge and efficiency with the design tool Figma. Ability to meet and communicate deadlines. Tools you'll be using: Design Documentation software (Figma preferred). A/B Testing Platform (Optimizely preferred). Product Analytics Software (Mixpanel preferred). Issue and Project Tracking Software (Jira preferred). Your voice. Spe