Sales Development Representative (LATAM)

Coursera and Udemy are now one company, creating one of the world’s most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog . About Udemy Udemy is an AI-powered skills acceleration platform transforming how companies and individuals across the world build the capabilities needed to thrive in a rapidly evolving workplace. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower organizations to scale workforce development and help individuals build the technical, business, and soft skills most relevant to their careers. Today, thousands of companies, including Samsung SDS America, On24, Tata Consultancy Services, The World Bank, and Volkswagen, rely on Udemy Business for its enterprise solutions to build agile, future-ready teams. Udemy is headquartered in San Francisco, with hubs across the United States, Australia, India, Ireland, Mexico, and Türkiye. Udemy recently combined with Coursera to create one of the world’s most comprehensive skills development platforms. Where we work Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays . About this role As a Sales Development Representative, you will work with prospects who engage with Udemy to build pipeline for our LATAM Account Executives across small business and large enterprise organizations. With a customer-first mentality, this role requires active listening, quick thinking, and a growth mentality to address customer needs and build meaningful interactions that showcase Udemy Business’s unique value proposition. With a plethora of innovative sales automation tools at your fingertips, Salesforce, Gong, and LinkedIn Sales Navigator to name a few, you will become a prospecting master, developing a best-in-class sales methodology that will help you elevate your sales career (or any path you decide to take). At Udemy Business, our mission is to help people do whatever comes next, including our employees! What you'll be doing Build pipeline across LATAM by responding to inbound inquiries of Udemy Business by driving high-impact conversations via phone, email, LinkedIn, gifting, text and video Becoming a powerful storyteller that clearly and confidently conveys Udemy Business value across our key customers Leveraging the most in-demand sales tools to drive efficiency, review key metrics and optimize processes (Salesforce, LinkedIn Sales Navigator, Gong) You will strategically manage your pipeline and book of business, utilizing innovative sales tools to identify and pursue new opportunities effectively. Mastering core sales skills: Call effectiveness, time management, territory planning and execution, sales tools and digital strategy Embracing the opportunity to enhance Udemy’s inclusive culture by championing yourself and the wins of others in a hybrid environment What you’ll have Enthusiasm around a dynamic, goal-focused environment, where connecting with people, understanding their needs, and creatively solving business challenges are part of your daily adventure. Trilingual fluency in English, Portuguese & Spanish is strongly preferred Eagerness to learn and improve, with examples of personal or professional development initiatives. Ability to ask insightful questions and a keenness for problem-solving. High-energy, a team player mentality, and self-motivated. Experience with our tech stack: Salesforce, Gong, ZoomInfo, Orum, and SalesNavigator is a plus. About your Skills Communication: You're an active listener and naturally cur