Product Manager

Xona is the navigational intelligence company bringing real-time, centimeter-level certainty to any device, anywhere on Earth. With Pulsar – the world’s most advanced PNT satellite infrastructure in Low Earth Orbit – Xona will offer a future-proof, backwards-compatible global positioning system optimized for absolute precision, superior power, and robust protection. Xona is searching for a Product Manager to join us on our mission. As a member of this team, you’ll own our early customer programs, lead field trials and serve as the critical bridge between external users and internal engineering teams. You will both think deeply and act decisively to ensure that our customers succeed and that their feedback helps shape and scale the future of our product. The ideal candidate is a high-agency pathfinder, capable of operating at the speed of a modern startup. WHAT YOU’LL DO - Act as the primary technical point of contact for our early customers & users. You will own and manage early customer relationships, from initial onboarding to post-trial feedback. In parallel, you’ll develop repeatable processes, documentation, and tooling to scale customer consultations and ensure consistent, high-quality engagements. - Lead hands-on product demonstrations and trials. You’ll lead field trials for our PNT services, working closely with customers to plan, execute, and evaluate trial success. This is a high-impact function, central to demonstrating and delivering real-world value to our earliest users. - This role requires up to 20% travel. - Serve as chief customer advocate. You’ll lead customer discovery and speak on behalf of our diverse user base, from precision agriculture to financial markets to defence. You’ll ensure that the “voice of the customer” is heard in internal discussions, translating real-world needs into actionable product and engineering requirements. - Inform our product narrative. You’ll work with marketing and business development to craft compelling narratives around customer success and product capabilities. - Gather intel to inform the broader product roadmap, so that Pulsar evolves with customer considerations in mind. Qualifications - 3-5 years of product management or engineering experience, preferably in aerospace, defense, tech or telecommunications, involving hands-on GNSS work. - Technically fluent, with a strong understanding of GNSS, satellite navigation, and PNT technologies. Previous hands-on experience with receiver hardware, corrections services, navigation sensors, GIS, etc. is essential. - Excellent problem-solving skills, with the confidence to navigate unstructured environments and make decisions with incomplete information. - The demonstrated ability to empathize and build strong relationships with customers & end users. - Exceptional communication skills, with the ability to rally support and build conviction around specific product initiatives across the organization. - Fluent in English and French, with the ability to support both local and global partners. --- Xona est à la recherche d’un responsable de produit pour se joindre à notre mission. En tant que membre de cette équipe, vous serez responsable de nos premières relations clients, vous dirigerez des essais sur le terrain et vous jouerez le rôle de lien essentiel entre les utilisateurs externes et les équipes d’ingénierie internes. Vous serez à la fois réfléchi et décisif afin de garantir la réussite de nos clients et de faire en sorte que leurs besoins contribuent à l’avenir de notre produit. Le candidat idéal est un operateur habile et astucieux, à l’aise dans un environnement de startup moderne. Vos Responsabilités - Agir en tant que point de contact technique principal pour nos premiers clients et utilisateurs. Vous serez responsable de la gestion des relations avec nos premiers clients, depuis l’intégration initiale jusqu’au retour post-essai. Parallèlement, vous développerez des processus répétables, de la documentation et des outils p