Manager, Sustainability Data Advisory

ABOUT WATERSHED Watershed https://watershed.com/ is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! THE ROLE Watershed is on a mission to drive meaningful climate action, and our Sustainability Data Advisory (“SDA”) team plays a key role in helping customers to reach their sustainability goals and achieve real reductions. This team acts as a trusted advisor to some of the world’s largest and most influential companies https://watershed.com/en-GB/customers, including Walmart, BlackRock, and Fedex, helping these companies to complete rigorous and actionable measurements in the Watershed platform. The work of the Sustainability Data Advisory team includes scoping measurements, supporting emissions verifications, and providing specialized advisory to help customers optimize their data and methodologies. As a Manager on the Sustainability Data Advisory team, you’ll lead a team of 8-10 advisors in the Mexico City branch of a globally distributed team. In this role, you will enable your team to deliver high-quality advisory and services to Watershed’s customers. In addition, you’ll lead strategic initiatives that improve the quality and efficiency of the Sustainability Data Advisory team. This includes - but is not limited to - integrating AI into the team’s workflows. This is a unique opportunity to be an early leader within Watershed’s Mexico City office. As a key leader in this new office, you’ll play a critical role in building an inclusive, supportive, and high-performance culture, not only for your team, but for the broader Mexico City office as a whole. In this role, you will… - Lead and scale a high-performing team. You’ll coach and develop a talented team of 8-10 advisors as part of a 30-person global team. - Ensure the team delivers high-quality services to Watershed’s customers, bringing rigor and expertise to every customer interaction. - Drive day-to-day team operations, helping the team prioritize work, manage escalations, and remove blockers. - Drive operational excellence. You’ll shape operational systems and lead initiatives to continuously improve the quality and efficiency of delivery. - Shape Sustainability Data Advisory strategy. You’ll partner with other managers and leaders to help guide the strategic direction of the Sustainability Data Advisory team as we scale our business. - Foster cross-functional collaboration. You’ll represent your team in conversations with Watershed’s Customer Success, Support, Product, and Methodology leadership, working collaboratively to align strategies and execution. - Be an early leader in our Mexico City office. You will embody and champion Watershed’s operating principles, setting the tone for an inclusive, mission-driven, and high-performance team. You’re a great fit for this role if… - You bring 10+ years of professional experience, including 3+ years of demonstrated success managing customer-facing teams of 6+ people, typically in a consulting environment or within B2B SaaS. - You’re a skilled manager who is motivated by coaching, hiring, and developing high-performing teams. - You are customer-obsessed. You know how to set a high bar for quality customer delivery and help your teams to reach that bar. - You're a strong operator who loves to get into the details, uses data to make decisions, and builds repeatable systems in high-growth environments. - You have experience leveraging AI to driv