Cyber Incident Response Manager

Hey there! We’re Fever , the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission. About the role: We are seeking a Cyber Incident Response Manager to strengthen and scale Fever’s global security posture across both cloud and corporate IT environments. In this role, you will mature our end-to-end incident response lifecycle and elevate our security operations capabilities to protect a fast-moving, high-growth global organization. You will lead the enhancement of detection engineering, refine incident response processes and runbooks, and extend security coverage into new operational areas. Additionally, you will help grow and empower a specialized team focused on reducing response and containment times while driving continuous improvements in detection logic, automation and tooling. What would you do at Fever? On your first month in Fever: You will: Be fully integrated into the team. You will participate in planning and follow-up meetings with other areas. Have met the departments of Fever. Get familiar with Fever's technological structure and ecosystem (applications, infrastructure, architecture, etc.) Gain a deep understanding of Fever’s cloud infrastructure, security stack and current IR processes. After 3 months in Fever: You will: Assess the current cyber incident response posture, threat detections and monitoring capabilities. Conduct a maturity assessment of IR processes for our cloud service providers (e.g. AWS) and other critical platforms. Review existing runbooks and identify gaps or areas for rapid improvement. Lead cross-functional tabletop exercises with engineering, data and operations teams. On your 6th month in Fever: You will: Build a prioritized action plan for strengthening transversal incident response across teams. Operate a mature, measurable and scalable incident response process. Deliver improved detection logic and automation that reduces mean time to identify, contain and mitigate incidents. Propose new detection strategies and execute improvements to threat intelligence and monitoring coverage. Optimize KPIs and expand reporting to ensure progress against security objectives. Key responsibilities Strengthen and scale the incident response program. Design, update and maintain IR processes, playbooks and runbooks tailored to cloud and corporate IT environments. Enhance detection engineering capabilities by collaborating with infrastructure, data and engineering teams. Lead response coordination efforts during incidents, ensuring rapid containment, eradication and recovery. Enhance monitoring and detection with integrated threat intelligence and advanced threat detection capabilities. Manage and mentor a specialized incident response team. Continuously assess and improve IR metrics, KPIs, dashboards and reporting methodologies. Conduct IR training, simulations and preparedness exercises across the organization. About you Must have: Strong understanding of modern security tooling, including SOAR platforms, cloud-native detection services, EDR sol