Business Solutions Program Manager

Hey there! We’re Fever , the world’s leading tech platform for culture and live entertainment. Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission. ABOUT THE TEAM Growth is the team responsible for promoting the Fever business plan across all Markets and ensuring that our Partners and experiences perform as expected, helping them grow within Fever. Our decisions are data-driven from the highest to the lowest strategy level, allowing us to fully understand the Fever business model and how we can leverage this to interact with every single team within the company to grow the business in the expected direction. ABOUT THE ROLE We are looking for a Business Solutions Program Manager with a structured mindset, who loves to improve efficiency in everything and always finds a way to get things done! The W&A team is central in enabling Fever to scale rapidly and capture new markets. As a Business Solutions Program Manager within the W&A team, you will: Drive strategic initiatives impacting the way teams operate to ensure peak performance across departments, guiding projects from inception to implementation and change management Be an integral part of the AI strategy definition, implementation, and success tracking Lead the complete development lifecycle of in-house tools, systems and processes, ensuring they meet strategic objectives Conduct comprehensive audits to streamline team’s requirements, significantly enhancing overall efficiency Align the organization's business needs with technological and operational solutions by managing critical tools and procedures Take ownership of key processes and engage with department managers worldwide, spanning 50+ countries and diverse nationalities from day one ABOUT YOU You hold a Master’s degree in Engineering, Mathematics, Statistics, or Data Analytics (STEM degree) You bring to the table +5 years of experience in Strategy/Operations Consulting, Start-up/Scale-up Strategy, or Transformation in Corporate, demonstrating ownership, high levels of accountability, attention to detail, and a proactive, self-motivated approach You are a natural self-learner, and can push yourself to explore relevant new technologies, understand them and find optimal implementations You possess strong analytical and quantitative skills as well as a strong bias towards data-based decision You are able to overview processes, identify errors, propose, and implement improvements Your exceptional written and verbal communication skills enable you to excel in cross-functional collaboration and effectively convey complex concepts to diverse audiences with varying backgrounds Proficiency in both written and spoken English is a must, while knowledge of additional languages is a valuable asset PREFERRED QUALIFICATIONS Higher degree (MBA, PhD in a relevant field such as Strategy or Operations) Familiarity with Python, JavaScript, SQL and other programming languages Knowledge about the state of the art in AI and Automation tools BENEFITS & PERKS Attractive compensation package Opportunity to have a real impact in a high-growth global